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Salesforce Architect – CRM
Robusta Studio. Build and lead RTG’s Salesforce practice from zero as the reference for Salesforce CRM.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Salesforce CRM, including strong knowledge of Sales Cloud, Service Cloud, and integrations. Proven ability to lead technical discussions, mentor engineers, and build a certified Salesforce practice.
Highest-signal resume keywords
Salesforce CRM ExpertiseEnd-To-End CRM ImplementationsSales Cloud And Service Cloud KnowledgeSalesforce CertificationsMENA Client Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ArchitectureData Model DesignREST APIsApexLightningFlowIntegrationsEffort EstimationSolution DesignTechnical Proposal Writing
Soft Skills
LeadershipMentoringClear CommunicationClient EngagementBuilder Mindset
Tools & Technologies
SalesforceExperience CloudMarketing CloudData CloudMuleSoft
Certifications & Qualifications
Salesforce AdministratorSalesforce Platform DeveloperSales Cloud ConsultantService Cloud ConsultantApplication ArchitectSystem Architect
Industry Keywords
Enterprise SoftwareSalesforce PracticeConsultancyPresalesTechnical Ownership
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Build and lead RTG’s Salesforce practice from zero as the reference for Salesforce CRM.
- Turn RTG’s Salesforce partnership into revenue through presales, solution design and estimation.
- Lead RTG’s Salesforce certification path, meet partner program requirements, and keep certifications current.
- Join Salesforce presales meetings, shape solutions, and write technical proposal sections.
- Produce and own effort estimates, explain their basis, and revisit them when scope diverges.
- Design CRM solutions covering data model, sharing and security, and integrations within OCTO standards.
- Act as technical owner on Salesforce engagements, working with the Project Manager on plans, risks and quality.
- Hire or cross-train engineers, set practice standards, and build reusable assets and reference implementations.
- Grow a certified team of 2+ engineers in the first year.
Requirements
What you’ll need- 8+ years in enterprise software, including 5+ years on Salesforce.
- Lead architect on at least 2 end-to-end CRM implementations.
- Strong knowledge of Sales Cloud and Service Cloud: data model, sharing and security, integrations (REST APIs, middleware), Apex, Lightning and Flow.
- At least one Salesforce certification (e.g. Administrator, Platform Developer, Sales or Service Cloud Consultant).
- Confident in leading technical discussions with clients, a clear presales communicator, and able to mentor engineers.
- Experience building or growing a Salesforce practice or team at a partner or consultancy.
- MENA client experience.
- Experience with Experience Cloud, Marketing Cloud, Data Cloud, Agentforce or MuleSoft.
- Architect credentials (Application Architect, System Architect, or domain architect certifications).
- Builder mindset and comfort with ambiguity in a new practice.