D365 Support Specialist

Rochester Sensors

. Monitor EDI transactions and integration processes daily .

Posted 10/28/2026full-timeCoppell • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in EDI transaction monitoring, troubleshooting, and integration processes, alongside proficiency in Microsoft Dynamics 365 and Power Platform tools. Capable of supporting users and managing ERP documentation while ensuring data accuracy and compliance with EDI standards.

Highest-signal resume keywords

EDI Support ExperienceMicrosoft Dynamics 365Power BI Data ExtractionAdvanced Microsoft Excel SkillsKnowledge of EDI Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EDI Transaction MonitoringEDI Data ReconciliationMicrosoft Dynamics 365 FinancePower QueryREST APIsXMLJSONDataflowsXLOOKUPVLOOKUP

Soft Skills

TroubleshootingCommunicationCollaborationProblem-SolvingUser Support

Tools & Technologies

Microsoft Power PlatformDynamics 365FTP/SFTPDataversePower Automate

Industry Keywords

EDI StandardsX12EDIFACTASN850810856Managed IT EnvironmentClient-Server ArchitectureData Accuracy

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Monitor EDI transactions and integration processes daily
Investigate, troubleshoot, and resolve EDI data and transmission issues
Support onboarding and testing of new trading partners and EDI mappings
Validate inbound and outbound EDI transactions for data accuracy
Monitor FTP/SFTP connections and file transmissions
Perform EDI data reconciliation and exception analysis
Assist business teams with EDI-related questions and support requests
Maintain EDI configurations, documentation, process flows, and support procedures
Coordinate with third-party EDI providers, customers, vendors, and technical teams
Liaise between business stakeholders and technical partners
Provide Tier 1 support for Dynamics 365 users
Troubleshoot ERP system issues and escalate to Tier 2 support when necessary
Participate in system maintenance, upgrades, regression testing, and user acceptance testing
Maintain ERP documentation, procedures, and knowledge base articles
Support ERP change management processes and release activities
Troubleshoot ERP-related printing and reporting issues
Participate in ERP enhancement projects and process improvement initiatives
Assist Power BI analysts with data extraction, validation, and reporting requests
Support users with training and system adoption efforts

Requirements

What you’ll need

Must be located in the DFW area
Minimum 1 year of experience supporting Microsoft Dynamics 365 Finance and/or Supply Chain Management
Minimum 1 year of EDI support, administration, or integration experience
Experience supporting applications in a managed IT environment
Knowledge of Microsoft Power Platform
Experience with Dataverse, Dataflows, and Power Automate
Familiarity with REST APIs, web services, and integration protocols
Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, Power Query, and Data Analysis
Understanding of XML, JSON, and flat-file data formats
Basic understanding of client-server architecture
Working knowledge of EDI standards including X12, EDIFACT, ASN, 850, 810, and 856
Experience with Power Query
Travel of up to 10% may be required
Physical ability to walk for prolonged periods, frequently bend, climb, rotate, squat, reach, kneel, or stoop, lift up to 25 pounds, and use a computer for periods of time
Ability to work in environments with potential exposure to heat/cold, heights, gases, vibration, dust, chemicals, odors, dampness, fumes, and noises
Reasonable accommodations may be made for individuals with disabilities

Benefits

Comp & perks

Comprehensive Health Insurance
Paid Time Off and Holidays
Life, AD&D, short/long term disability insurance
Casual workplace with an unbelievable feeling of energy
401K Retirement program with company match