Account Manager

Rocket Clicks

. Own relationships with a portfolio of family law firms as the primary strategic contact for owners and managing partners .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and strategic planning, with a focus on aligning agency work to business outcomes. Proficient in tracking performance metrics and advising on operational improvements within professional services, particularly in the legal industry.

Highest-signal resume keywords

Account LeadershipClient Relationship ManagementCommercial FluencyStrategic PlanningFacilitation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client AcquisitionPerformance TrackingBudget ManagementP&L ManagementOperations Management

Soft Skills

Strong JudgmentGenuine CuriosityRelationship Management

Tools & Technologies

CRM DataIntake Operations

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Family LawProfessional ServicesAgency EnvironmentClient-Side ExperienceLegal Industry

About the role

Key responsibilities & impact

Own relationships with a portfolio of family law firms as the primary strategic contact for owners and managing partners
Lead alignment calls and quarterly business reviews with decision makers
Establish agreement on goals, roles, timelines, and quarterly budgets
Build and maintain strategic roadmaps for each client, revisiting them quarterly
Track performance across the client acquisition path from initial lead through funded agreement
Advise on pricing, intake, operations, capacity, and hiring in addition to marketing
Identify growth opportunities and early signals of churn
Review and approve every client-facing deliverable
Maintain weekly written updates, monthly pacing calls, and quarterly business reviews
Partner with project managers and channel specialists
Manage the portfolio and prioritize time based on client value

Requirements

What you’ll need

5+ years in account leadership, consulting, or professional services, preferably in an agency or advisory environment
Significant experience owning senior client relationships and working directly with business owners and executive decision makers
Commercial fluency across revenue, pricing, margin, and expansion
Ability to build plans connecting agency work to business outcomes, with defined timelines and milestones
Strong facilitation skills and judgment to guide clients toward decisions
Ability to raise difficult subjects without damaging relationships
Experience recognizing and acting on early signals of client dissatisfaction
Business experience outside of marketing, such as client-side, general management, P&L, or ownership experience
Genuine curiosity about how professional services firms operate, including pricing, staffing, sales, and scaling
Bachelor's degree or equivalent professional experience
Experience managing and developing people (nice to have)
Background in or adjacent to the legal industry (nice to have)
Familiarity with CRM data and intake operations (nice to have)

Benefits

Comp & perks

Unlimited PTO & Sick Leave
Medical Insurance (including FSA & HSA Options)
Dental Insurance
Vision Insurance
401(k) (with a company match)
Life Insurance
Long-term Disability
Short-term Disability
Remote work
Monday to Friday 8-5 CST schedule