Account Manager

. Own relationships with a portfolio of family law firms as the primary strategic contact for owners and managing partners .

Posted 9/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Key responsibilities & impact

Own relationships with a portfolio of family law firms as the primary strategic contact for owners and managing partners
Lead alignment calls and quarterly business reviews with decision makers
Establish agreement on goals, roles, timelines, and quarterly budgets
Build and maintain a strategic roadmap for each client, revisiting it quarterly
Track performance across the client acquisition path from initial lead through funded agreement
Advise beyond marketing on pricing, intake, operations, capacity, and hiring
Identify growth opportunities and early churn signals
Review and approve every client-facing deliverable
Maintain weekly written updates, monthly pacing calls, and quarterly business reviews
Partner with project managers and channel specialists
Manage the portfolio to prioritize time where it creates the most value

What you’ll need

5+ years in account leadership, consulting, or professional services, preferably in an agency or advisory environment
Significant experience owning senior client relationships and working directly with business owners and executive decision makers
Commercial fluency across revenue, pricing, margin, and expansion
Ability to build plans connecting agency work to business outcomes, with defined timelines and milestones
Strong facilitation skills and judgment to guide clients toward decisions
Ability to raise difficult subjects without damaging the relationship
Experience recognizing and addressing early signals of client dissatisfaction
Business experience outside of marketing, such as client-side, general management, P&L, or ownership experience
Curiosity about how professional services firms price, staff, sell, and scale
A bachelor's degree or equivalent professional experience

Comp & perks