Bankruptcy Associate II

Rocket Mortgage

. Determine the validity of new bankruptcy filings .

Posted 9/15/2026full-timeLake Forest • California • United StatesJuniorMid-Level💰 $40,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in bankruptcy laws and processes, including Proof of Claims and Motions for Relief, while ensuring compliance with investor requirements and court deadlines. Proficient in quality control and validation of legal documents, with strong communication skills to manage vendor and attorney interactions.

Highest-signal resume keywords

Bankruptcy Law KnowledgeQuality Control/Validation ExperienceCustomer Service ExperienceMortgage Industry PracticesIntermediate Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Proof of Claims PreparationMotions for Relief PreparationPayment Change Notice HandlingPost Petition Fee Notice HandlingCram Down RebookingCase Closing ProceduresDocket Event ReviewsPayment ValidationLoan-History AccuracyBankruptcy Payment Application

Soft Skills

Verbal Communication SkillsWritten Communication SkillsAbility to Meet Deadlines

Tools & Technologies

PACERAACERNDCMicrosoft OfficeMortgage-Specific Software

Industry Keywords

FDCPACFPB GuidelinesEscrow AccountsSuspense AccountsVendor Compliance

About the role

Key responsibilities & impact

Determine the validity of new bankruptcy filings
Review loan payment histories, escrow and suspense accounts to prepare POC/MFR referrals to attorneys
Quality-control and validate vendor-prepared POC/MFR referrals before sending them to counsel
Monitor bar dates and response deadlines to ensure timely court filings
Monitor vendor production and quality and provide daily directives for compliance with investor requirements and court deadlines
Review cramdown terms for rebooking or objection
Review PCN/PPFN filings for approval
Determine correct bankruptcy payment application
Resolve objections and work with attorneys to structure Agreed Order terms
Set up payment plans on Agreed Orders, monitor compliance, and refer out for NODs
Approve or deny attorney fee requests
Complete docket event reviews and pencil ledgers for payment validation and loan-history accuracy during bankruptcy closing
Guide vendors in reviewing and responding to attorney inquiries and personally handle escalated matters
Use PACER, AACER, NDC, and Chapter 13 Trustee websites to analyze cases

Requirements

What you’ll need

Minimum of 1 year of related work experience
High school diploma or GED equivalent required
One year of customer service experience required
Intermediate knowledge of bankruptcy laws, FDCPA and CFPB guidelines
Hands-on preparation, quality control/validation, and/or filing experience in 1–2 bankruptcy areas, including Proof of Claims, Motions for Relief, Payment Change Notice, Post Petition Fee Notice, Cram down Rebooking, and/or Case Closing
Knowledge of mortgage industry practices, procedures and processes
Ability to work with department deadlines
Proficient verbal and written communication skills
Intermediate computer and software skills
Exposure to mortgage-specific software
Familiarity with Microsoft Office

Benefits

Comp & perks

Annual bonus eligibility
Incentives
Medical benefits
Dental benefits
Vision benefits
401K retirement plan
Paid time off
Health and well-being support for team members and their families
Career growth opportunities
Reasonable accommodations for qualified individuals with disabilities