Brand Manager, UX – Creative

RocketAMS

. Own a portfolio of client accounts, including weekly calls, monthly business reviews, priorities, and trust .

Posted 11/6/2026full-timeRemote • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing client accounts and design teams, ensuring high-quality creative output aligned with brand guidelines. Proficient in applying UX principles to enhance shopper journeys and drive performance improvements through data analysis.

Highest-signal resume keywords

Client Relationship ManagementUX Design LiteracyTeam ManagementCreative DirectionData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

UX DesignCreative DirectionDesign ManagementBrand Guidelines ApplicationPerformance Data Analysis

Soft Skills

Organizational SkillsCalm Under PressureCommunication Skills

Tools & Technologies

FigmaClickUpGoogle SheetsSlack

Industry Keywords

EcommerceRetailDTC Brand ExperienceAmazonMarketplacesRetail MediaPackagingBrand IdentityCampaign Creative

About the role

Key responsibilities & impact

Own a portfolio of client accounts, including weekly calls, monthly business reviews, priorities, and trust
Run a design studio day to day by setting priorities, briefing designers, and keeping work moving
Lead creative and UX conversations with clients from brief through feedback and sign-off
Apply a UX lens to shopper journeys through Brand Stores, A+ modules, and product pages, especially on mobile
Review every piece of creative before client delivery for quality, clarity, and brand fit
Turn client goals and brand guidelines into direction for designers, copywriters, and specialists
Read performance data such as conversion rate and sessions and use it to drive creative or UX changes
Support other brand managers when their clients have a creative director or brand lead involved
Identify risks early and resolve problems calmly

Requirements

What you’ll need

Have worked in an agency as a studio manager, UX lead, design lead, or creative account manager
Have managed designers and set their priorities across several clients at once
Have owned client relationships, not just supported them
Can explain composition, hierarchy, user flow, and brand fit to a client in plain words
Are organised, calm under pressure, and good at keeping momentum
3+ years in a creative, design, digital, or UX agency
Experience managing a studio or a team of designers
Experience owning client relationships end to end
Strong design and UX literacy, even if you no longer design every day
Comfortable with Figma, ClickUp or similar, Google Sheets, and Slack
Based in Australia with full work rights. We can’t sponsor visas
Nice to have: Ecommerce, retail, or DTC brand experience
Nice to have: Exposure to Amazon, marketplaces, or retail media
Nice to have: Packaging, brand identity, or campaign creative experience
Nice to have: Freelance experience, so you know how to find, manage, and keep clients

Benefits

Comp & perks

Real ownership. You run your client portfolio end to end
Close to the creative, working with our in-house design team every day
A clear growth path. The brand manager track runs through Senior Brand Manager to Brand Director, and creative is one of our core function paths
A high-trust team with autonomy and accountability. No layers, no billable hours
Remote-first, with modern tools (ClickUp, Slack, Google Workspace, Figma)