Senior Director – Organizational Effectiveness

Rocketship Public Schools

. Lead strategies that strengthen employee experience, belonging, engagement, and retention across Rocketship’s regions and NeST .

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $120,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee experience strategies, performance management, and talent development, with a strong focus on employee relations and organizational change. Proficient in analyzing workforce data to inform actionable strategies and enhance HR compliance.

Highest-signal resume keywords

Employee Experience StrategyPerformance Management PracticesEmployee Relations JudgmentWorkforce PlanningHR Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Talent ManagementOrganizational DevelopmentSuccession PlanningEmployee Engagement PracticesData AnalysisChange ManagementInvestigationsConflict ResolutionCoachingLeadership Development

Soft Skills

Strong CommunicationRelationship-BuildingInfluencing LeadersEmpathyAccountability

Tools & Technologies

HR Information SystemsGoogle Workspace

Industry Keywords

Employment LawTalent OperationsEmployee Net Promoter ScoreOnboardingInternal TransitionsOffboardingOrganizational StructureRole ClarityStaffing ModelsEducational Equity

About the role

Key responsibilities & impact

Lead strategies that strengthen employee experience, belonging, engagement, and retention across Rocketship’s regions and NeST
Oversee employee listening efforts, including engagement surveys and employee Net Promoter Score (eNPS), and translate findings into action plans
Partner with Regional Talent Leads and Talent Operations to improve onboarding, development, internal transitions, and offboarding
Lead implementation and continuous improvement of performance management practices
Equip managers and Regional Talent Leads with tools, training, and coaching
Serve as a senior escalation point for complex employee relations matters and support fair, timely, well-documented resolutions
Oversee or conduct investigations and advise leaders on conflict resolution, corrective action, employment decisions, and separations
Design and facilitate talent review and succession planning processes
Identify critical roles, assess succession readiness, and build leadership continuity plans
Partner with Recruitment, Finance, and organizational leaders on workforce planning and staffing decisions
Analyze turnover, retention, staffing trends, and internal talent availability
Advise leaders on organizational structure, role clarity, team capacity, and staffing models
Lead change management and communication strategies
Manage, coach, and develop the Associate Director of Employee Relations and the Pre-Boarding Specialist
Build Regional Talent Leads’ capability and establish scalable Talent systems and service standards
Provide strategic oversight of HR compliance work and partner with Legal and Talent Operations on policies and practices
Partner on job description review, classification, compensation practices, and policy implementation

Requirements

What you’ll need

Bachelor’s degree
Eight or more years of progressive experience in human resources, talent management, or organizational development, including leadership responsibility in a complex or multisite organization
Demonstrated experience managing and developing staff and leading cross-functional people initiatives
Experience designing or strengthening performance management, talent review, succession planning, and employee engagement practices
Strong employee relations judgment, including experience advising leaders on investigations, performance concerns, and complex employment decisions
Strong knowledge of employment law and HR practices, with the ability to partner effectively with legal counsel and translate requirements into practical guidance
Experience supporting organizational change, manager development, and workforce or organizational planning
Ability to analyze workforce and employee experience data, identify root causes, and translate findings into actionable strategies
Strong communication, coaching, and relationship-building skills, with the ability to influence leaders and collaborate across teams and regions
Ability to balance empathy, accountability, confidentiality, and sound judgment while managing competing priorities
Proficiency with HR information systems and Google Workspace
Deep commitment to Rocketship’s mission, educational equity, belonging, and a positive employee experience

Benefits

Comp & perks

Excellent health and wellness benefits
403b retirement plan
Flexible spending account (FSA)
Generous paid time off
Reasonable accommodations for individuals with disabilities