Account Processing Specialist I

Rockland Trust

. Verify all new accounts for proper setup, related paperwork, and regulatory compliance .

Posted 11/10/2026full-timeRockland • Massachusetts • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills for evaluating data accuracy and interconnectivity while effectively managing account processing and compliance tasks. Proficient in Microsoft Office tools to support documentation and communication needs.

Highest-signal resume keywords

Account ProcessingRegulatory ComplianceAnalytical SkillsMicrosoft Office SuiteEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account VerificationTitle Change ProcessingRMS System MaintenanceDocument IndexingData Evaluation

Soft Skills

DependabilityOrganizationIndependenceRelationship Building

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft SharePoint

Industry Keywords

Branch Processing KnowledgeGeneral Office DutiesOpt In/Opt Out ProcessingContact Notes MonitoringReg E Compliance

About the role

Key responsibilities & impact

Verify all new accounts for proper setup, related paperwork, and regulatory compliance
Process title change requests
Perform maintenance to the RMS system
Process address change requests
Process accounts opened online
Process closed accounts
Scan, index, and verify paperwork in the Document Viewing system
Monitor Contact Notes and process combined statement requests, address changes, closed accounts, type changes, Reg E, account changes, rate approvals, and expired legal items
Support branches, CIC, other business units, and customers with inquiries
Process Opt In/Opt Out requests
Process returned statements
Perform miscellaneous testing and projects
Perform other tasks as requested

Requirements

What you’ll need

High school diploma or equivalent required
Branch processing knowledge is preferred
Strong analytical skills to evaluate the interconnectivity and accuracy of data
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint
Dependable and highly organized
Effective communication skills
Ability to work independently
Ability to establish and maintain effective working relationships
Ability to update job knowledge through educational opportunities
Ability to perform general office duties, including maintaining supplies and distributing communications
May be required to lift and/or move up to 20 pounds

Benefits

Comp & perks

Competitive compensation with performance-based incentive awards
Health insurance
Dental insurance
401(k) and DC retirement plan
LTD insurance
Life insurance
Paid vacation
Day care reimbursement
Tuition assistance for undergraduate and graduate programs
Award-winning wellness program
Work-life balance
Professional growth opportunities
Reasonable accommodation for individuals with disabilities