Internal Communications Manager

Rockland Trust

. Lead development and execution of a comprehensive internal communications and content strategy aligned with the Bank's strategic priorities, culture, growth objectives, and colleague experience initiatives .

Posted 11/6/2026full-timeRockland • Massachusetts • United StatesMid-LevelSenior💰 $93,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing comprehensive internal communications strategies, leveraging digital workplace technologies and multimedia storytelling to enhance employee engagement and organizational effectiveness. Proven ability to lead cross-functional partnerships and utilize metrics to measure communication impact.

Highest-signal resume keywords

Internal Communications StrategyMultimedia StorytellingStakeholder ManagementDigital Workplace CommunicationsProject Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content StrategyStorytellingWritingEditingPresentation DevelopmentChange ManagementOrganizational Change CommunicationsAudience InsightsMetrics AnalysisEmployee Engagement

Soft Skills

Credibility BuildingRelationship ManagementStrategic LeadershipCreativityAnalytical Mindset

Tools & Technologies

Microsoft 365SharePointMicrosoft TeamsIntranet PlatformsVideo ProductionDigital DisplaysPodcastsLivestreamsEmerging Communication TechnologiesEmployee Experience Platforms

Certifications & Qualifications

Project Management CertificationChange Management CertificationEmployee Experience Certification

Industry Keywords

Internal CommunicationsPublic RelationsBrand StrategyEmployee EngagementOrganizational GrowthTransformationComplex OrganizationExecutive CommunicationsCreative DirectionEngagement Metrics

About the role

Key responsibilities & impact

Lead development and execution of a comprehensive internal communications and content strategy aligned with the Bank's strategic priorities, culture, growth objectives, and colleague experience initiatives
Establish and oversee internal communications channels and audiences, including SharePoint, Microsoft Teams, intranet platforms, video, digital displays, town halls, podcasts, and emerging communication technologies
Provide creative direction and editorial oversight for internal communications, multimedia content, executive messaging, presentations, employee campaigns, and enterprise initiatives
Partner with Human Resources, Marketing, Operations, Technology, and business leadership to support organizational effectiveness, culture, and business performance
Lead the Bank's multimedia storytelling strategy using video, podcasts, livestreams, and emerging digital channels
Support the evolution of the Bank's media studio capabilities and oversee external production partners as needed
Identify and implement innovative technologies and communication approaches to enhance engagement and modernize the employee experience
Establish metrics and reporting to measure communication effectiveness, audience engagement, channel performance, and business impact

Requirements

What you’ll need

Bachelor's degree in Communications, Public Relations, Marketing, Journalism, Business, or related field
Master's degree preferred
5+ years of progressive leadership experience in internal communications, public relations, brand strategy, or employee engagement
Experience developing and executing enterprise-wide communications strategies within a complex organization
Experience advising senior executives and leading executive communications initiatives
Expertise in digital workplace communications, content strategy, and employee engagement platforms
Strong project leadership, stakeholder management, and organizational change communications experience
Ability to balance strategic leadership while personally executing key initiatives and deliverables
Exceptional storytelling, writing, editing, and presentation development skills
Experience leading communications during organizational growth, transformation, or change
Deep understanding of modern communication channels, content trends, multimedia storytelling, and emerging technologies
Experience creating and overseeing video, digital, social-style, executive, and leadership communications
Strong analytical mindset with experience using metrics and audience insights to improve communication effectiveness
Demonstrated commitment to fostering an engaged, informed, and connected workforce
Ability to build credibility and trusted relationships across the enterprise
Preferred: experience leading intranet modernization, digital workplace transformation, or employee experience initiatives
Preferred: experience with Microsoft 365, SharePoint, Teams, and related communication technologies
Preferred: experience managing external agencies, creative partners, or enterprise communications vendors
Preferred: change management, employee experience, or project management certifications

Benefits

Comp & perks

Competitive compensation with performance-based incentive awards
Health insurance
Dental insurance
401(k) retirement plan
DC retirement plan
LTD insurance
Life insurance
Paid vacation
Day care reimbursement
Tuition assistance for undergraduate and graduate programs
Award-winning wellness program
Respectful and inclusive work environment
Reasonable accommodation for individuals with disabilities