Service Operations Manager

Rolls-Royce Power Systems AG

. Leads projects for the global service support of major data center customers and is responsible for quality, schedules, cost estimation, and monitoring and potentially adjusting project costs .

Posted 9/21/2026full-timeRuhstorf • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with a focus on customer service and technical expertise in mechanical engineering, energy technology, or electrical engineering. Proven ability to lead cross-functional teams and communicate effectively with stakeholders at all levels.

Highest-signal resume keywords

Project ManagementCustomer Relationship ManagementMechanical EngineeringTechnical KnowledgeLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCost EstimationTender Document ProcessingQuotations PreparationProcess Improvement

Soft Skills

Effective CommunicationStrategic ThinkingIntercultural CommunicationConfidence

Industry Keywords

Data CenterService SupportMaintenance ContractsCustomer RequirementsConstruction Management

About the role

Key responsibilities & impact

Leads projects for the global service support of major data center customers and is responsible for quality, schedules, cost estimation, and monitoring and potentially adjusting project costs
Identifies and implements innovative service concepts to build strategic relationships with major customers
Leads and coordinates multiple project teams across various construction sites running in parallel
Serves as the technical contact for all service-related field issues
Works directly with end customers, construction site management, project management, sales, logistics, procurement, and production
Ensures access to customer-side decision-makers to enable agile, solution-oriented, and rapid decision-making
Independently implements and communicates customer requirements, manages maintenance contracts, and ensures uptime
Processes tender documents and prepares quotations and cost calculations
Continuously develops and improves processes and collaboration models for supporting customers with products from the PS2030 product portfolio in accordance with MTU standards

Requirements

What you’ll need

Successfully completed degree in mechanical engineering, energy technology, electrical engineering, or a comparable qualification, with at least five years of professional experience
Extensive experience leading customer projects
Experience in project management
Excellent spoken and written English is essential; business-fluent proficiency required
Ability to communicate effectively at various management levels
Strategic thinking and action, with the ability to understand the big picture
Strong, well-founded technical knowledge
Intercultural communication skills
Confidence and leadership skills

Benefits

Comp & perks

Healthy and fair working conditions under a collective bargaining agreement for the metal and electrical engineering industry
Company health insurance fund, BKK MTU, for employees and their family members
Comprehensive corporate health management, including a company fitness program (EGYM Wellpass)
Attractive company pension plan – save for your future with us!
Disability insurance – protection for every eventuality!
Everyday mobility support through JobRad
Corporate Benefits program with attractive employee discounts on numerous leading brands