Service Operations Manager

Rolls-Royce

. Leads projects for global service support of major data center customers .

Posted 9/21/2026full-timeAugsburg • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with a focus on customer project delivery, cost estimation, and quality assurance. Possesses extensive technical knowledge in Mechanical Engineering, Energy Technology, or Electrical Engineering, complemented by excellent communication skills in English.

Highest-signal resume keywords

Project ManagementCustomer Project ManagementMechanical EngineeringFluent English CommunicationStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cost EstimationProject CoordinationTender Document ProcessingQuotations PreparationTechnical Knowledge

Soft Skills

Intercultural CommunicationLeadership QualitiesEffective Communication

Industry Keywords

Data Center SupportService ConceptsMaintenance ContractsCustomer RequirementsCollaboration Models

About the role

Key responsibilities & impact

Leads projects for global service support of major data center customers
Responsible for quality, schedules, cost estimation, and monitoring and, where necessary, adjusting project costs
Develops and implements innovative service concepts to strategically retain major customers
Leads and coordinates multiple project teams across various construction sites running in parallel
Serves as the technical point of contact for all service-related field issues
Works directly with end customers, construction site management, project management, Sales, Logistics, Procurement, and Production
Ensures access to customer-side decision-makers
Independently implements and communicates customer requirements
Manages maintenance contracts and ensures uptime
Processes tender documents and prepares quotations and cost calculations
Continuously develops and improves processes and collaboration models for supporting customers with products from the PS2030 product portfolio in accordance with MTU standards

Requirements

What you’ll need

Successfully completed university degree in Mechanical Engineering, Energy Technology, Electrical Engineering, or a comparable qualification, with at least 5 years of professional experience
Extensive experience in managing customer projects
Experience in project management
Excellent spoken and written English skills (fluent at a business-negotiation level) are essential
Ability to communicate effectively at various management levels
Strategic thinking and action, with the ability to understand the big picture
Strong, well-founded technical knowledge
Intercultural communication skills
Confidence and leadership qualities

Benefits

Comp & perks

Healthy and fair working conditions under a collective bargaining agreement for the metal and electrical engineering industries
Company health insurance fund, BKK MTU, for employees and their family members
Comprehensive company health management, including a corporate fitness program (EGYM Wellpass)
Attractive company pension plan — save for your future with us!
Occupational disability insurance — protection for every eventuality!
Everyday mobility support through JobRad
Corporate Benefits program offering attractive employee discounts on numerous leading brands