Junior Product Manager

Root Inc.

. Support the Senior Product Manager in driving and executing Root’s product vision .

Posted 9/18/2026full-timeCape Town • South AfricaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management and development, with a strong focus on user experience and the ability to collaborate effectively across cross-functional teams. Possesses a solid understanding of insurance operations and the ability to translate business objectives into actionable product features.

Highest-signal resume keywords

Product ManagementInsurance OperationsCross-Functional Team ManagementUser Experience DesignStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Development LifecycleFeature SpecificationUser TestingRoadmap DevelopmentClient-Facing Documentation

Soft Skills

EmpathyCommunicationProblem SolvingCollaborationJudgment

Tools & Technologies

AI UtilizationDocumentation ToolsKnowledge-Sharing Platforms

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Insurance Industry TrendsBusiness AnalysisTechnology Startup Experience

About the role

Key responsibilities & impact

Support the Senior Product Manager in driving and executing Root’s product vision
Help evolve the Root platform into a world-leading insurance operating system
Gain insight into clients’ business objectives and develop platform solutions that support them
Empathise with business users, including sales and claims agents, supervisors, data ops managers, and financial managers
Coordinate collaboration among product, engineering, design, and business units
Drive feature rollouts with support from product management, marketing, and client services
Specify features with functional, technical, and design scope for engineering
Drive delivery of quarterly squad objectives and raise blockers early
Ensure features are user-tested and feedback is returned to engineering
Ensure client-facing features include help centre guides, rollout communications, and developer documentation
Execute monthly rollouts bundling shipped features with communications, documentation, and client-facing materials
Maintain a clear product vision and roadmap focused on business-user requirements
Solicit and process stakeholder and user feedback into the roadmap and product process
Collaborate with marketing to turn new features into blog articles, LinkedIn posts, and prospect-facing collateral

Requirements

What you’ll need

Minimum Bachelor’s degree
3+ years of work experience as product owner, product manager, business analyst or in a related field
Good understanding of insurance operations and industry trends
Ability to operate at the intersection of technology and business
Highly effective cross-functional team management
Proven experience overseeing all elements of the product development lifecycle
Ability to clearly articulate complex problems and solutions to technical and non-technical audiences
Strong focus on customer experience and ability to empathise with clients and users
Background experience in working in insurance operations is beneficial
Experience in user experience design is beneficial
Technology startup background preferable
Effective use of AI, sound judgment, output verification, ownership, accountability, documentation, knowledge-sharing, and context management

Benefits

Comp & perks

Daily team lunches
Frequent team outings and ad-hoc adventures
Culture of autonomy, transparency and trust
Personal and professional development through a supportive environment
Collaborative, friendly team environment
Opportunity to directly impact Root’s success and global expansion