Inside Sales Representative

rotstahl® - Quality steel furniture

. Provide personal support and advice to customers by phone and email, primarily in the domestic market .

Posted 11/8/2026full-timeBad Lausick • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service and inside sales, with a strong focus on communication and customer satisfaction. Proficient in managing orders, maintaining data in ERP and CRM systems, and collaborating across departments to enhance customer experiences.

Highest-signal resume keywords

Customer Service ExperienceInside Sales ExperienceProficient In MS OfficeERP And CRM Systems ExperienceFluent In German And English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order FulfillmentQuotation PreparationMaster Data ManagementDelivery Schedule Monitoring

Soft Skills

Excellent Communication SkillsOrganized Working StyleTeam PlayerCustomer Focus

Certifications & Qualifications

Completed Commercial Training

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide personal support and advice to customers by phone and email, primarily in the domestic market
Prepare and follow up on quotations
Process orders and manage order fulfillment, including monitoring delivery schedules
Maintain master data in ERP and CRM systems
Collaborate with other departments to ensure a high level of customer satisfaction
Serve as the first point of contact for customers and make a significant contribution to the company’s success

Requirements

What you’ll need

Completed commercial training or comparable qualification
Relevant professional experience in inside sales or customer service
Excellent communication skills and a strong customer focus
Careful, organized, and independent working style
Team player with commitment and loyalty
Proficient in MS Office
Experience with ERP and CRM systems is preferred
Very good written and spoken German
Good written and spoken English

Benefits

Comp & perks

Permanent position with a 40-hour workweek
Pleasant working atmosphere in a stable, owner-managed company
Comprehensive onboarding
Opportunity to assume responsibility quickly
Flat hierarchies and short communication channels
Varied responsibilities and collaboration with experienced and motivated colleagues
Hybrid working options
Modern work equipment provided
Tax-free extras, including a monthly voucher card for fuel and shopping as well as a childcare allowance
Good public transport connections (Bad Lausick train station)
Free parking
Company bicycle leasing at highly favorable rates
Regular team events
28 days of annual leave