Director, Business Development Operations – Support

Rowan Digital Infrastructure

. Build and develop the Business Development Operations & Support group .

Posted 11/4/2026full-timeDenver • Colorado • United StatesLead💰 $169,000 - $205,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Development Operations, including customer engagement, market intelligence, and deal management. Proficient in CRM systems and reporting tools, with a strong focus on operational efficiency and strategic planning.

Highest-signal resume keywords

Business Development OperationsMarket IntelligenceCRM SystemsDeal ManagementCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deal ManagementMarket IntelligenceOperational EfficiencyReporting ToolsForecastingData AnalysisProcess ImprovementProject ManagementAutomationDashboard Development

Soft Skills

Excellent Communication SkillsStrong JudgmentPrioritizationCollaborationCustomer Engagement

Tools & Technologies

SalesforceSmartsheetMicrosoft PowerPointMicrosoft TeamsSharePointAI ToolsAutomation Software

Certifications & Qualifications

Bachelor's DegreeMBA or Relevant Advanced Degree

Industry Keywords

HyperscaleData CenterCapital-Intensive InfrastructureReal Estate DevelopmentCommercial Operations

About the role

Key responsibilities & impact

Build and develop the Business Development Operations & Support group
Improve existing tools and processes and create new systems, reporting, and operating routines
Own customer-facing planning and reporting, including account status, progress, next steps, and strategic plans
Communicate BD progress to senior leadership, capital partners, and the board
Own customer and market intelligence informing site selection, pricing, market comparables, and competitive analysis
Maintain accurate forecasts and deal-status reporting to inform project investment and long-lead equipment commitments
Develop trackers, dashboards, and repeatable processes for deal and customer visibility
Apply AI and automation to streamline workflows, improve insights, and drive operational efficiency
Manage workback schedules and timeline discipline on live deals
Maintain CRM and customer-planning systems
Coordinate with Legal, Energy, Sites, and Capital Markets on deal-critical inputs
Engage directly with hyperscale and AI customers
Improve BD operating rhythm and structure as deal volume grows

Requirements

What you’ll need

Bachelor's degree required; MBA or relevant advanced degree a plus
10+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or a related commercial operations role
Strong preference for candidates with direct experience working with or for hyper-scalers, or substantial experience within the data center industry; other capital-intensive infrastructure or real estate development backgrounds considered
Direct experience working for or with hyperscale customers, or deep familiarity with the data center market
Experience with, or strong aptitude for, market and competitive intelligence
Comfort with direct, ongoing customer engagement
Experience with CRM platforms and customer/account reporting structures
Strong judgment on sequencing and prioritization in a fast-scaling environment
Demonstrated experience with CRM systems (e.g., Salesforce, Smartsheet) and building reporting/dashboard tools
Microsoft products: exceptional PowerPoint presentations, strong Copilot knowledge, Microsoft Teams, SharePoint, etc.
Excellent written and verbal communication skills, with substantial experience preparing and delivering materials for senior leadership or board-level audiences
Ability to travel up to 25% for company gatherings, quarterly team meetings, or project sites
Must answer whether sponsorship will be required for employment visa status in the United States

Benefits

Comp & perks

Hybrid working environment
Team building and educational opportunities
Generous benefits package including robust health benefits and a 401(k)-company contribution
Unlimited PTO
RTD ECO pass or parking reimbursement
Competitive compensation, bonus, and an incentive plan
Relocation assistance on a case-by-case basis