Senior Manager, Business Development Operations – Support

Rowan Digital Infrastructure

. Improve Rowan’s existing business development tools and processes .

Posted 11/4/2026full-timeDenver • Colorado • United StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development operations, including customer engagement, market intelligence, and CRM management. Proficient in applying AI and automation to enhance operational efficiency and reporting for hyperscale and data center markets.

Highest-signal resume keywords

Business Development OperationsMarket IntelligenceCRM ManagementAI Application in WorkflowsPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisDeal ManagementProject ManagementReporting Tools DevelopmentCustomer EngagementSite SelectionPricing StrategyCompetitive AnalysisOperational EfficiencyTimeline Management

Soft Skills

Strong JudgmentExcellent Communication SkillsCollaborationPresentation SkillsCustomer Relationship Management

Tools & Technologies

SalesforceSmartsheetMicrosoft TeamsSharePointPowerPointAI Tools

Certifications & Qualifications

Bachelor's DegreeMBA or Relevant Advanced Degree

Industry Keywords

Hyperscale CustomersData Center MarketCapital-Intensive InfrastructureReal Estate DevelopmentCommercial Operations

About the role

Key responsibilities & impact

Improve Rowan’s existing business development tools and processes
Create new systems, reporting, and operating routines to provide visibility into deal and customer status
Own customer-facing planning and reporting, including account status, progress, next steps, and strategic plans
Support customer and market intelligence efforts informing site selection, pricing, market comparables, and competitive analysis
Apply AI and automation to streamline workflows, improve insights, and drive operational efficiency
Provide AI-powered executive communication and decision support
Perform AI-assisted data analysis and reporting
Manage workback schedules and timeline discipline on live deals
Maintain CRM and customer-planning systems
Develop projections and status reporting on deal timing and probability
Develop trackers, dashboards, and repeatable processes for deal and customer visibility from deal teams through the board
Engage directly with hyperscale and AI customers
Improve BD’s operating rhythm and structure as the business scales
Collaborate with peers across BD pillars and the BD-OS team

Requirements

What you’ll need

Direct experience working for or with hyperscale customers, or deep familiarity with the data center market
Experience with market and competitive intelligence
Experience translating customer and market signals into inputs for site selection, pricing, and positioning
Comfort with direct, ongoing customer engagement
Experience with CRM platforms and customer/account reporting structures
Strong judgment on sequencing and prioritization in a fast-scaling environment
Bachelor's degree required; MBA or relevant advanced degree a plus
7+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or related commercial operations
Strong preference for direct experience with hyperscalers or substantial data center industry experience; capital-intensive infrastructure or real estate development backgrounds considered
Demonstrated experience with CRM systems such as Salesforce and Smartsheet and building reporting/dashboard tools
Exceptional PowerPoint presentation skills and strong Copilot knowledge
Experience with Microsoft Teams and SharePoint
Excellent written and verbal communication skills
Substantial experience preparing and delivering materials for senior leadership or board-level audiences
Ability to travel up to 25% for company gatherings, quarterly team meetings, or project sites

Benefits

Comp & perks

Hybrid working environment
Team building and educational opportunities
Generous benefits package including robust health benefits and a 401(k)-company contribution
Unlimited PTO
RTD ECO pass or parking reimbursement
Competitive compensation, bonus, and an incentive plan
Relocation assistance on a case-by-case basis