Event & Booking Coordinator

Royal Casino DGS GmbH

. Manage incoming event inquiries and support guests from initial contact through completed booking .

Posted 10/30/2026part-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing event inquiries and bookings while ensuring clear communication and meticulous task completion. Proficient in utilizing digital systems to enhance event processes and improve customer service.

Highest-signal resume keywords

Customer Service ExperienceEvent Sales ExperienceExcellent German Language SkillsIndependent Work AbilityDigital Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event OrganizationReservations ManagementProposal PreparationTask MonitoringProcess Improvement

Soft Skills

Clear CommunicationReliabilityOwnershipMeticulousnessResponsibility

About the role

Key responsibilities & impact

Manage incoming event inquiries and support guests from initial contact through completed booking
Clarify requirements and prepare suitable proposals
Follow up on outstanding inquiries
Coordinate bookings and provide Store Teams with all relevant information
Monitor open tasks, appointments, and details
Review existing processes and contribute ideas
Continuously improve event processes

Requirements

What you’ll need

Experience in customer service, reservations, event sales, event organization, or inside sales
Ability to work independently and take ownership
Friendly, clear, and reliable communication, both in writing and by phone
Ability to identify next steps independently and take responsibility
Interest in new tools and improved ways of working
Reliable and meticulous completion of daily tasks
Excellent German language skills
Confident handling of digital systems

Benefits

Comp & perks

Part-time role averaging approximately 30 hours per week over the year
Monthly salary remains consistent under an annualized-hours arrangement
Remote work
Individually negotiable working hours
Responsibility for your own area of work
Direct contact with Store Teams
Opportunity to actively shape and improve processes