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Event & Booking Coordinator
Royal Casino DGS GmbH. Handle incoming event inquiries and support guests from initial contact through completed booking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and event coordination skills, with a focus on effective communication and proactive problem-solving. Proficient in managing bookings and improving operational processes while utilizing digital systems.
Highest-signal resume keywords
Customer Service ExperienceEvent CoordinationProactive CommunicationGerman Language SkillsDigital Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event SalesReservations ManagementProposal PreparationBooking CoordinationTask Tracking
Soft Skills
Friendly CommunicationReliabilityOwnershipConscientiousness
Industry Keywords
Event OperationsInside Sales
About the role
Key responsibilities & impact- Handle incoming event inquiries and support guests from initial contact through completed booking
- Clarify customer requirements and prepare suitable proposals
- Follow up on open inquiries
- Coordinate bookings and provide Store Teams with all relevant information
- Keep track of outstanding tasks, appointments, and details
- Review existing processes and contribute ideas for continuously improving event operations
Requirements
What you’ll need- Experience in customer service, reservations, event sales, event coordination, or inside sales
- Ability to work independently and take ownership
- Friendly, clear, and reliable communication, both in writing and by phone
- Willingness to take responsibility and proactively identify next steps
- Interest in new tools and more effective ways of working
- Reliable and conscientious completion of daily tasks
- Very good German language skills
- Confident use of digital systems
Benefits
Comp & perks- Part-time position averaging approximately 30 hours per week over the year
- Annualized working hours with a consistent monthly salary despite seasonally varying workloads
- Remote work opportunity
- Dedicated area of responsibility
- Direct contact with Store Teams
- Opportunity to play an active role in shaping processes