Change Management Director

RSM US LLP

. Create and direct the change management strategy for assigned initiatives and projects .

Posted 10/23/2026full-timeUnited StatesLead💰 $136,800 - $242,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Change Management strategies, stakeholder engagement, and the ability to lead teams through complex transformations. Possesses strong analytical skills and the capability to influence and communicate effectively at all organizational levels.

Highest-signal resume keywords

Certified Change Management Professional™ (CCMP™)Change Management Strategy DevelopmentStakeholder EngagementLeadership ManagementChange Impact Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management PlansQuantitative Data AnalysisQualitative Data AnalysisAdoption StrategiesResistance ManagementLearning and Enablement PlansCommunications PlansProject ManagementDigital TransformationHolistic Assessments

Soft Skills

Influencing SkillsNegotiation SkillsRelationship BuildingCross-Channel CommunicationProblem-Solving

Certifications & Qualifications

Certified Change Management Professional™ (CCMP™)

Industry Keywords

Large-Scale ImplementationProfessional ServicesTax SoftwareChange Management DisciplinesExecutive Level Engagement

About the role

Key responsibilities & impact

Create and direct the change management strategy for assigned initiatives and projects
Act as the primary liaison to the business, project manager, leadership, project team, and stakeholders
Understand current and desired future states of projects and initiatives
Assess scope, complexity, stakeholder impact, readiness, and change management needs; recommend an appropriate change approach
Create and maintain stakeholder assessments, change impact analyses, readiness assessments, communications plans, learning and enablement plans, sponsor activities, resistance management approaches, and adoption plans
Integrate change management activities with project, product, communications, learning, technology, and implementation plans
Monitor progress against change plans and adjust activities based on business needs, stakeholder feedback, readiness, and emerging risks
Analyze quantitative and qualitative data to develop actionable adoption, readiness, and change-risk insights
Collaborate with Consulting functional teams and business stakeholders to execute change management strategies and plans
Direct and manage Change Management staff and oversee delivery of strategies, resources, and tools according to project deadlines
Oversee and verify change deliverables and project artifacts
Pursue opportunities to increase change management acumen through informal and formal training
Help transition work from project/product teams to operations/business teams
Serve as a Career Advisor through feedback, coaching, goal setting, and training with assigned advisees

Requirements

What you’ll need

Bachelor's Degree (preference given to Business, Technology or Accounting major)
Certified Change Management Professional™ (CCMP™) required
Minimum 7 years’ experience in a large-scale implementation facing role, handling highly complex issues
Minimum 5 years’ experience working with leadership, managing managers and individual contributors
Minimum 5 years’ experience working on initiatives that require formal Change Management plans / deliverables
Must be capable of dealing confidently and professionally at executive level and with customers
Results driven; high integrity; ability to influence, negotiate and build relationships; superior communications skills; make complex decisions and manage change
Effective cross-channel communication skills for differing audiences and situations
Prior professional services experience with mid to large size firm(s) or other professional services experience
Prior management experience working within a national tax role in tax software, processes, or both
In-depth knowledge of change management disciplines including stakeholder engagement, change impact assessment, communications, learning and enablement, readiness, resistance management, adoption, and sustainment
Strategic, out-of-the-box thinker and problem-solving experience
Excellent analytical skills, extraordinary attention to detail, and ability to present recommendations based on trends and patterns
Experience leading teams through change and digital transformation
Strong ownership, bias to action, and ability to succeed in ambiguity
Ability to build relationships with cross-functional teams and motivate teams toward achieving goals
Experience challenging the status quo and leading teams through holistic assessments
Ability to engage in long-term business planning at managerial and executive levels

Benefits

Comp & perks

Competitive benefits and compensation package
Discretionary bonus based on firm and individual performance
Hybrid workstyle with in-person connection when it best supports clients, teams, development, or relationship-building
Reasonable accommodation for applicants with disabilities