Director

RSM US LLP

. Lead end-to-end UKG consulting services in collaboration with UKG practice leadership and business development .

Posted 9/23/2026full-timeUnited StatesLead💰 $134,000 - $269,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in UKG Pro and UKG WFM implementations, with a strong focus on revenue management, client success, and delivery execution. Proven ability to build executive relationships and drive account-based growth in complex service environments.

Highest-signal resume keywords

UKG Pro ImplementationRevenue ManagementClient SuccessChange ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Software ConsultingPortfolio ManagementFinancial AcumenCapacity PlanningComplex IntegrationsData GovernanceService Delivery FrameworksKPI ImplementationManaged ServicesHCM and Payroll Solutions

Soft Skills

Executive PresenceCommunication SkillsNegotiation SkillsStakeholder ManagementTeam Development

Certifications & Qualifications

UKG Certifications

Industry Keywords

HealthcareRetailManufacturingPublic SectorPrivate EquityM&A Advisory

About the role

Key responsibilities & impact

Lead end-to-end UKG consulting services in collaboration with UKG practice leadership and business development
Own revenue, margin, client satisfaction, and engagement delivery quality
Drive enterprise sales, engagement management, delivery execution, and practice scalability
Own annual bookings and revenue targets and facilitate the UKG services go-to-market plan
Partner with UKG, RSM Business Development, and other RSM teams to co-sell and expand market presence
Drive account-based growth through land, adopt, expand, and renew strategies
Build executive relationships to unlock multi-tower, multi-year engagements
Define and refine service offerings to meet market demand and improve win rates and margins
Establish engagement governance covering scope control, change management, risks, issues, and executive steering
Oversee portfolio health and ensure delivery plans are realistic, staffed, and aligned to client outcomes
Sponsor strategic accounts and complex programs and serve as executive escalation point
Ensure on-time, on-budget implementations with measurable client value
Institutionalize delivery frameworks, playbooks, and accelerators for UKG solutions
Strengthen PMO and QA functions and standardize methodology, documentation, testing, and readiness
Champion data governance, integrations, and change management best practices
Build and develop consulting, solution architecture, integrations, PMO, and managed services teams
Manage forecasts, utilization, margins, capacity planning, billability, resourcing, and bench
Implement KPIs and dashboards and run weekly pipeline, bookings, delivery, risk, and financial cadences
Participate in recruiting, onboarding, certification pathways, performance management, and career development
Maintain compliance with contractual obligations, data privacy, and security standards

Requirements

What you’ll need

10+ years in professional services for enterprise software, with several years’ experience owning revenue, delivery, and client success
Deep experience with UKG Pro and UKG WFM across HCM, Payroll, and Workforce Management implementations
Proven track record delivering multi-phase programs, including global rollouts, complex integrations, and change management
Demonstrated success building and closing complex services deals of $1M+
Experience managing portfolios and scaling practices
Strong financial acumen in pricing, margin management, utilization, and capacity planning
Executive presence with excellent communication, negotiation, and stakeholder management skills
Experience with Private Equity/M&A advisory and transaction-related services delivery
Experience with UKG alliances and ecosystem partners
Familiarity with UKG certifications and product roadmap
Background in managed services for UKG solutions
Experience in industry verticals such as healthcare, retail, manufacturing, or public sector with workforce management complexity
Bachelor’s degree in business, HRIS, IT, or related field
Ability to travel up to 25% throughout the US and Canada
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future

Benefits

Comp & perks

Competitive benefits and compensation package
Flexibility in your schedule
Reasonable accommodation for applicants with disabilities
Discretionary bonus based on firm and individual performance