Director of Delivery, Growth & Market Expansion

RSM US LLP

. Build, scale, and sustain RSM’s Epic-related advisory, implementation, and optimization services .

Posted 11/6/2026full-timeUnited StatesLead💰 $134,000 - $269,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in healthcare IT and consulting, with a strong focus on Epic-related services, including implementation and optimization. Proven ability to lead teams, drive business development, and build executive-level relationships within the healthcare ecosystem.

Highest-signal resume keywords

Epic Implementation ExperienceHealthcare IT ConsultingBusiness Development LeadershipEHR Optimization ServicesEpic Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Epic Ecosystem KnowledgeProposal DevelopmentContract ExecutionPricing StrategyHealthcare OperationsFinancial DriversChange ManagementService Offering DesignSales Target AchievementGo-To-Market Strategy Development

Soft Skills

Interpersonal CommunicationTeam CollaborationLeadership CapabilitiesMentoring SkillsExecutive Relationship Building

Certifications & Qualifications

Active Epic Certification

Industry Keywords

Healthcare ConsultingEHR ImplementationHealthcare AdministrationCommunity Connect ModelsMulti-Entity Healthcare OrganizationsNational Consulting Firm ExperienceHealthcare Leaders EngagementExecutive BriefingsClient Relationship ManagementHealthcare IT Book of Business

About the role

Key responsibilities & impact

Build, scale, and sustain RSM’s Epic-related advisory, implementation, and optimization services
Drive the national growth strategy for Epic services
Lead sales and proposal processes from qualification through contract execution
Identify, pursue, and secure new Epic opportunities using an existing network and personal brand
Lead and support EHR implementations and optimization initiatives
Provide strategy and planning guidance to implementation teams
Develop and maintain executive-level relationships with healthcare leaders
Represent RSM at client meetings, industry conferences, executive briefings, and speaking engagements
Travel to client sites, conferences, and internal leadership meetings
Establish internal referral channels and pipeline growth
Mentor and coach business development teams, partners, and account leaders
Build and scale an Epic consulting practice
Oversee proposals, statements of work, and executive presentations
Align scope, pricing, staffing, margin, and risk expectations with practice and delivery leadership
Support development and negotiation of MSAs, BAAs, and related engagement agreements
Translate client needs into defensible statements of work
Oversee a healthcare IT book of business across Epic implementations, optimization, advisory, and change management engagements
Manage and mentor multidisciplinary teams
Design and deliver innovative service offerings
Manage multiple client engagements, proposal opportunities, and internal initiatives
Recruit and retain a talented Epic consulting team

Requirements

What you’ll need

Bachelor’s or master’s degree in business, computer science, informatics, public health, healthcare administration, or a related discipline
Minimum of 10 years of experience in healthcare IT, healthcare consulting, or related leadership roles
Prior consulting/client-facing experience around EHR implementation and optimization services
Demonstrated success selling Epic-related services, including advisory, implementation, and optimization engagements
Proven track record of meeting or exceeding annual sales or revenue targets
Experience leading complex Epic pursuits, including proposal development, pricing strategy, and contract execution
Strong understanding of the Epic ecosystem, including health system implementations, Community Connect models, and optimization initiatives
Experience presenting to and building relationships with senior healthcare executives
Proven ability to mentor and enable business development teams, account leaders, or partners on selling Epic services
Strong business acumen, including knowledge of healthcare operations, financial drivers, and technology strategy
Experience working in or with large, complex health systems or multi-entity healthcare organizations
Demonstrated ability to build and scale consulting teams and service offerings
Exceptional interpersonal, written, and verbal communication skills
Team-oriented mindset with strong collaboration and leadership capabilities
Willingness and ability to travel approximately 60% (up to 75% as needed)
Active Epic certification(s) or prior hands-on Epic implementation experience preferred
Experience in a large national or global consulting firm preferred
MBA, MHA, or related advanced degree preferred
Experience building or scaling a healthcare or Epic consulting practice preferred
Established relationships within the Epic ecosystem preferred
Experience developing go-to-market strategies, alliances, or industry programs preferred
Prior leadership experience with a national or multi-region sales or consulting portfolio preferred
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future

Benefits

Comp & perks

Competitive benefits and compensation package
Discretionary bonus based on firm and individual performance
Hybrid workstyle with flexibility and in-person connection
Accommodation for applicants with disabilities