Key Account Executive

RSM US LLP

. Develop and maintain account plans for assigned Canadian key accounts .

Posted 9/29/2026full-timeToronto • CanadaSeniorLead💰 CA$154,000 - CA$249,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management, client development, and consultative sales within professional services, with a strong focus on building executive relationships and managing complex, multi-stakeholder opportunities. Proficient in pipeline management, forecasting, and leveraging insights from the Canadian market to enhance client engagement and satisfaction.

Highest-signal resume keywords

Strategic Account ManagementClient DevelopmentExecutive-Level CommunicationCRM ProficiencyPipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Account PlanningOpportunity QualificationRelationship MappingForecasting CapabilitiesBusiness Writing Skills

Soft Skills

Negotiation SkillsFacilitation SkillsPresentation Skills

Tools & Technologies

CRMMicrosoft 365Business Intelligence Tools

Industry Keywords

Professional ServicesAccountingConsultingB2B ServicesCanadian Market Insights

About the role

Key responsibilities & impact

Develop and maintain account plans for assigned Canadian key accounts
Establish account objectives, governance, meeting cadence and progress measures with client service leaders
Lead internal account reviews with assurance, tax, consulting and industry specialists
Coordinate national and cross-border resources while maintaining Canadian relationship ownership
Build trusted relationships with executives and key stakeholders across functions, business units and Canadian locations
Maintain client-contact cadence, including executive check-ins and structured business reviews
Anticipate renewal, satisfaction and service concerns and coordinate interventions
Promote client advocacy, referrals and thought-leadership participation
Identify, qualify and advance opportunities within existing accounts across RSM Canada services
Create client-specific value propositions and coordinate discovery, solution design, proposals and executive presentations
Maintain an opportunity pipeline and communicate forecasts, dependencies, risks and next actions
Bring Canadian economic, operational, tax, regulatory, technology and workforce insights into client conversations
Engage Canadian industry leaders to validate account hypotheses and shape sector-relevant solutions
Create account-team roles, communication protocols and follow-up accountability
Facilitate preparation for significant client interactions and ensure client context and objectives are understood
Monitor commitments, client feedback and service outcomes, escalating material concerns
Maintain accurate CRM records for contacts, relationship activity, account plans, opportunities and forecasts
Prepare monthly and quarterly portfolio updates covering retention, relationship health, pipeline movement, wins, risks and leadership support
Assess progress using retention, revenue growth, relationship depth, cross-service participation, forecast quality and client feedback measures
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in business, accounting, finance, marketing or a related discipline OR progressive relevant past sales experience
7+ years of progressive strategic account management, client development or consultative sales experience in professional services, accounting, consulting or complex business-to-business services
Experience managing and growing existing enterprise or middle-market client relationships across multiple industries
Experience building executive relationships, coordinating matrixed teams and advancing complex, multi-stakeholder opportunities
Working knowledge of a broad professional-services portfolio, including assurance, tax and consulting
Strategic account planning, opportunity qualification, relationship mapping, pipeline management and forecasting capabilities
Executive-level communication, facilitation, presentation, negotiation and business-writing skills in English
Proficiency with CRM, Microsoft 365 and business intelligence tools
Ability to understand Canadian market and sector developments and translate them into relevant client conversations
Experience working with Canadian organizations and business issues is preferred
Experience supporting clients with cross-border or multinational operations is preferred
Experience with private and/or public company clients is preferred
French-language capability is an asset where relevant to the portfolio

Benefits

Comp & perks

Competitive benefits and compensation package
Flexible schedule
Balance life’s demands while serving clients
Reasonable accommodation for people with disabilities