National Director – Growth and Clients

RSM US LLP

. Lead and execute a firm-wide strategy to drive sustainable revenue and margin growth .

Posted 10/2/2026full-timeSydney • AustraliaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading business development strategies, sales enablement, and client relationship management to drive revenue growth and enhance client experiences. Proven ability to build and transform sales functions, leveraging data and technology to optimize performance and engagement.

Highest-signal resume keywords

Business Development LeadershipSales Enablement StrategyClient Relationship ManagementBids And Proposals ManagementStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentClient Retention ProgramsPursuits ManagementRevenue Growth AnalysisFramework Design

Soft Skills

Strategic ThinkingInfluencing SkillsResilienceAdaptabilityCoaching

Tools & Technologies

CRM SystemsProposal PlatformsAnalytics ToolsAI-Enabled ToolsPipeline Management Tools

Certifications & Qualifications

Relevant Tertiary Qualification In BusinessCommerceLawMarketing

Industry Keywords

Professional ServicesB2B EnvironmentClient-Centric Business DevelopmentMulti-Office OrganisationsHigh-Value Client Relationships

About the role

Key responsibilities & impact

Lead and execute a firm-wide strategy to drive sustainable revenue and margin growth
Own the end-to-end client growth lifecycle, including sales enablement, strategic pursuits, bids and tenders, client retention and client experience
Develop national sector and service line growth strategies across rural, regional, metropolitan and selected international markets
Increase the number and value of high-value client relationships
Drive deeper service line penetration across the firm
Build a scalable, future-ready, client-centric business development function
Elevate pursuit capability and win rates across strategic opportunities
Provide oversight of national sector and service growth plans
Design and own the national sales enablement strategy, frameworks and toolsets
Establish and lead a disciplined pursuits program for strategic and high-value opportunities
Own the national bids and tenders strategy and operating model
Lead client retention and growth programs, including key client programs, feedback, cross-sell initiatives and account planning
Oversee national sales pipelines and performance management across service lines and sectors
Own the sales and pursuits technology stack and data strategy, including CRM, pipeline tools, proposal platforms and AI-enabled tools
Shape the firm’s BD culture and uplift BD skills through coaching, tools, training and role-modelling
Lead and develop the Clients & Growth/BD team, including workforce planning, recruitment, succession and performance management
Build strategic relationships with external partners, referrers and alliances
Collaborate with Marketing, Finance, Innovation/Technology and Service Line Leaders
Engage Partners, Office Managing Partners and Service Line Leaders as a trusted advisor and lead change in sales and client practices

Requirements

What you’ll need

10+ years’ experience in senior business development, sales leadership, pursuits or client management roles within professional services or a complex B2B environment
Experience in national or multi-office organisations
Proven track record of leading sales enablement, bids/proposals and pursuits functions with measurable impact on higher-value relationship growth, win rates, pipeline health, revenue growth and client retention
Deep client service orientation and demonstrated background in client-facing roles
Proven experience transforming or building BD/sales functions, including designing frameworks, teams and processes from the ground up or through significant change
Strong commercial acumen and strategic thinking
Exceptional stakeholder engagement and influencing skills
Experience leading and developing multi-disciplinary teams
Comfort working with data and technology, including CRM, analytics, proposal platforms and AI tools
High level of integrity, resilience and adaptability
Relevant tertiary qualification in business, commerce, law, marketing or a related discipline, or equivalent professional experience

Benefits

Comp & perks

Extensive network of global resources
Investment in employees’ future
Health, wellness, financial and lifestyle benefits
Professional development and career growth opportunities
Coaching and mentoring opportunities
Opportunities for stretch and progression