Operations Director

RSM US LLP

. Provide operational support to leaders and service teams across strategic leadership, strategic implementation, and operational optimization .

Posted 10/13/2026full-timeUnited StatesLead💰 $136,800 - $242,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational support, strategic implementation, and performance management within complex organizations. Proficient in financial analysis, project management, and facilitating effective communication across leadership levels.

Highest-signal resume keywords

Operational SupportFinancial AnalysisProject ManagementLeadership DevelopmentChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisPerformance MeasurementProject ManagementBusiness Process OptimizationData Analysis

Soft Skills

Effective CommunicationProblem-SolvingOrganizational SkillsTeam LeadershipStakeholder Engagement

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft Outlook

Certifications & Qualifications

Project Management Certification

Industry Keywords

Professional ServicesCorporate DevelopmentMatrix ReportingChange ImplementationClient Service Delivery

About the role

Key responsibilities & impact

Provide operational support to leaders and service teams across strategic leadership, strategic implementation, and operational optimization
Ensure tools, processes, and systems effectively support quality client service delivery
Act as a strategic partner by managing key initiatives and facilitating communication
Develop leadership meeting objectives and agendas, facilitate leadership meetings, and provide oversight of strategic and tactical imperatives
Contribute to growth strategy development and execution
Analyze performance reports and financial data to monitor profitability and plan attainment
Develop implementation plans and performance measurements for strategic initiatives
Determine corrective actions to ensure projects are delivered on time, within budget, and within scope
Provide interim hands-on leadership and oversight to troubled initiatives as needed
Partner with Consulting Leaders on change management for internal initiatives
Facilitate operational effectiveness across internal functions
Provide business lifecycle process and systems support from lead generation through engagement closure
Serve as an operations subject-matter expert on technology deployments
Oversee performance management, development, coaching, and exit counseling for assigned operational team members

Requirements

What you’ll need

Bachelor’s degree required
Minimum of 10 years’ experience working with management level individuals
Minimum of 5 years’ experience working in a professional services firm with experience in corporate development, transactions, and/or collaborating with the office of the CFO
Previous experience in managing others in a team environment – direct or indirectly
Experience navigating a matrix reporting environment and solving/resolving complex issues
Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook)
Strong financial and financial analysis skills
Ability to work in a large, complex, dynamic organization with ambiguity and change
Ability to work effectively with all levels of employees, including senior leadership
Ability to work autonomously and as a team leader
Strong problem-solving, analytical, organizational, prioritization, and time-management skills
Ability to process financial information for reasonableness and accuracy
Ability to supervise and review project or assignment results
Ability to train, mentor, and provide guidance and feedback to team members
Effective communication, facilitation, presentation, and listening skills
Demonstrated success influencing and engaging stakeholders and building collaborative relationships while managing conflicting priorities
Demonstrated ability to respond positively to changing circumstances and implement change
Ability to motivate, inspire, and develop individuals and teams
Ability to define business requirements, present options, and secure management buy-in
Ability to support and assist with change implementation
Project management certification or formal project management training preferred
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future

Benefits

Comp & perks

Competitive benefits and compensation package
Flexibility in your schedule
Discretionary bonus based on firm and individual performance
Reasonable accommodation for people with disabilities