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Program Manager
RSM US LLP. Lead delivery of Microsoft programs and major workstreams with $3M–$8M budgets and teams of 10–20 resources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Microsoft programs and initiatives, managing multi-workstream projects with substantial budgets, and applying various delivery methodologies. Proven ability to engage with senior stakeholders and drive organizational change management in enterprise environments.
Highest-signal resume keywords
Microsoft Dynamics 365 ERPMicrosoft Dynamics 365 CEPower PlatformOrganizational Change ManagementProject Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program DeliveryFinancial TrackingRisk ManagementStakeholder CommunicationData AnalyticsAI-Enabled TransformationMicrosoft FabricPower BISAFe MethodologyScrum
Soft Skills
LeadershipCoachingMentoringRelationship BuildingClient Engagement
Tools & Technologies
Microsoft 365 CopilotAzure OpenAI ServiceMicrosoft PurviewMicrosoft FastTrackSuccess by Design Framework
Certifications & Qualifications
PMPPMI-ACPCSMPSMSAFe AgilistProsci Change Management CertificationMB-300PL-200AZ-900AI-900
Industry Keywords
ManufacturingFinancial ServicesProfessional ServicesHealthcarePublic Sector
Tech Stack
Tools & technologiesAzureERPPMP
About the role
Key responsibilities & impact- Lead delivery of Microsoft programs and major workstreams with $3M–$8M budgets and teams of 10–20 resources
- Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services
- Lead AI-enabled transformation program components using Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service
- Establish and operate project governance, integrated plans, RAID management, financial tracking, and executive-ready status reporting
- Apply SAFe, Scrum, and waterfall delivery methodologies
- Lead Organizational Change Management activities for Microsoft implementations affecting 100–500+ users
- Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview
- Serve as primary escalation point for project-level risks and partner on program-level escalations
- Maintain working knowledge of Microsoft commercial licensing and delivery-planning implications
- Build trusted relationships with VP- and Director-level client stakeholders
- Support Microsoft co-sell motions with Microsoft CSAMs, sellers, and partner teams
- Support proposals, SOW creation, estimating, and pursuit activities
- Identify account expansion and follow-on work opportunities
- Participate in steering committees and executive governance forums
- Contribute to thought leadership, client case studies, and Microsoft partner community activities
- Lead, coach, and mentor consultants and senior consultants
- Contribute to recruiting, onboarding, skills development, delivery standards, templates, and governance assets
- Collaborate across technology, finance, operations, and industry teams
Requirements
What you’ll need- 8+ years of progressive experience delivering enterprise programs and projects in a management consulting environment
- Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources
- Solid experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services, and Microsoft-aligned ISV solutions
- Strong understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication
- Experience supporting Organizational Change Management activities on enterprise Microsoft implementations
- Client-facing experience engaging VP- and Director-level stakeholders
- Experience engaging with Microsoft field teams and co-sell programs
- Experience delivering Microsoft solutions in one or more industries such as Manufacturing, Financial Services, Professional Services, Healthcare, or Public Sector
- Thorough understanding of the Microsoft FastTrack organization and Success by Design framework
- Ability to travel up to 50%
- Bachelor's degree preferred
- Familiarity with SAFe, Scrum, and traditional waterfall
- Preferred certifications include PMP, PMI-ACP, CSM or PSM, SAFe Agilist, and Prosci Change Management Certification
- Beneficial Microsoft certifications include MB-300, PL-200, AZ-900, AI-900, and PL-900
Benefits
Comp & perks- Competitive benefits and compensation package
- Discretionary bonus based on firm and individual performance
- Hybrid workstyle with in-person connection when it best supports clients, teams, development, or relationship-building
- Reasonable accommodation for applicants with disabilities