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Senior Associate, AI Consulting Engineer
RSM US LLP. Deploy, configure, and support enterprise AI assistants, including Microsoft Copilot and Claude .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deploying and supporting enterprise AI assistants, particularly Microsoft Copilot and Claude, while ensuring secure and scalable operating practices. Proficient in client communication, technical troubleshooting, and translating business needs into effective AI solutions.
Highest-signal resume keywords
Microsoft Copilot DeploymentAI Assistant ConfigurationIdentity And Access ManagementCloud Platform ExperienceClient-Facing Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI Solution DeliveryTechnical TroubleshootingEnterprise Application DeploymentDigital TransformationData ProtectionSecurity AssessmentsAutomationPrompt DesignIntegration ToolsLow-Code Development
Soft Skills
Problem-SolvingFacilitationDocumentationClient ManagementAdaptability
Tools & Technologies
Microsoft 365ClaudeAzureEntra IDPower AutomatePower AppsCopilot StudioAPIsGitHub CopilotManaged AI Platform
Certifications & Qualifications
Microsoft CertificationsAWS CertificationsSecurity CertificationsCloud CertificationsAI Certifications
Industry Keywords
Technology ConsultingCloud ServicesEnterprise ApplicationsGovernanceChange ManagementResponsible AIClient WorkshopsAdoption PlanningOperational OptimizationClient Onboarding
Tech Stack
Tools & technologiesAWSAzureCloud
About the role
Key responsibilities & impact- Deploy, configure, and support enterprise AI assistants, including Microsoft Copilot and Claude
- Assess client readiness across Microsoft 365 or other relevant environments, identity, access, security, data, licensing, governance, and change management
- Assist with rollout planning, user onboarding, configuration, knowledge sources, connectors, access controls, and platform settings
- Help clients establish secure, scalable, and supportable operating practices for AI assistants
- Support clients operating on RSM's Managed AI platform through onboarding, administration, monitoring, troubleshooting, and continuous improvement
- Review usage, adoption, security, and operational information to identify risks and optimization opportunities
- Coordinate issue resolution and enhancements across clients, RSM delivery teams, platform engineering, and technology vendors
- Maintain implementation documentation, operating procedures, and client-facing recommendations
- Build and customize AI agents, assistants, automations, and lightweight applications addressing client business needs
- Use Copilot Studio, APIs, integration tools, low-code platforms, and AI-assisted development tools such as Claude Code or GitHub Copilot
- Create rapid prototypes, test solutions with users, and refine them based on feedback and measurable outcomes
- Partner with AI Platform Engineering to transition successful prototypes into secure, scalable enterprise applications
- Lead or support client workshops, discovery sessions, training, office hours, and adoption activities
- Translate business needs into practical AI use cases, deployment plans, and technical requirements
- Communicate technical concepts clearly to business, IT, security, and executive stakeholders
- Promote responsible AI practices and help clients use AI tools effectively and safely
Requirements
What you’ll need- Bachelor's degree in information systems, computer science, engineering, business technology, or a related field, or equivalent practical experience
- Experience in technology consulting, cloud services, enterprise applications, IT administration, digital transformation, or AI solution delivery
- Hands-on experience with at least one enterprise AI assistant, cloud platform, collaboration suite, identity platform, or AI development tool
- Working knowledge of identity and access management, security, governance, enterprise application deployment, and technical troubleshooting
- Ability to learn new platforms quickly and work across business and technical disciplines
- Strong client-facing communication, facilitation, documentation, and problem-solving skills
- Ability to manage priorities and contribute effectively in a consulting and managed-services environment
- RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders)
- Experience deploying or supporting Microsoft Copilot, Claude, Microsoft 365, Azure, Entra ID, AWS, or comparable enterprise platforms
- Familiarity with tenant readiness, data protection, security assessments, compliance, responsible AI, and adoption planning
- Exposure to AI agents, APIs, integrations, automation, prompt design, or AI-assisted software development
- Familiarity with Copilot Studio, Power Automate, Power Apps, or another low-code platform
- Experience in consulting, customer success, solution engineering, or managed services
- Relevant Microsoft, AWS, security, cloud, or AI certifications
Benefits
Comp & perks- Competitive benefits and compensation package
- Hybrid workstyle with in-person connection and flexibility
- Discretionary bonus based on firm and individual performance
- Reasonable accommodation for people with disabilities