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RSM US LLP

Supervisor – Epic Clinical Lead

RSM US LLP

. Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements .

Posted 11/6/2026full-timeUnited StatesSenior💰 $95,400 - $192,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic clinical implementations and optimizations, with a strong focus on workflow design, project management, and stakeholder engagement. Proven ability to lead teams, mentor staff, and drive successful client outcomes in healthcare transformation.

Highest-signal resume keywords
Epic Clinical ImplementationProject ManagementClinical Workflow DesignStakeholder EngagementEpic Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Epic Clinical DeliveryProject PlanningWorkflow OptimizationGo-Live SupportClinical Decision SupportRisk ManagementData AnalysisDocumentation ToolsPatient Flow ToolsInterdisciplinary Care Coordination
Soft Skills
Strong Communication SkillsInterpersonal SkillsMentoringTeam LeadershipFacilitation
Tools & Technologies
Epic SystemsRAID LogsDelivery TemplatesPractice AssetsGovernance Models
Certifications & Qualifications
Active Epic CertificationMultiple Epic Certifications Preferred
Industry Keywords
Healthcare TransformationClinical WorkflowsAmbulatory CareInpatient CareEmergency CarePerioperative CarePharmacy WorkflowsConsulting ExperienceOperational PerformanceClient Engagements

About the role

Key responsibilities & impact
  • Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements
  • Serve as an Epic subject matter expert or workstream lead on client engagements
  • Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations
  • Analyze current-state clinical workflows and identify improvement opportunities
  • Ensure solutions align with Epic Systems best practices, regulatory expectations, and long-term sustainability
  • Support optimization of provider documentation tools, order sets, preference lists, clinical decision support, in-basket workflows, patient flow tools, and interdisciplinary care coordination processes
  • Develop and manage project plans, timelines, dependencies, RAID logs, meeting cadences, status reporting, and project execution
  • Coordinate cross-functional teams and drive stakeholder accountability
  • Facilitate working sessions, steering committees, governance meetings, executive updates, and activation readiness planning
  • Maintain delivery quality, scope control, timeline adherence, and proactive issue escalation
  • Support optimization assessments across clinical workflows, governance models, provider adoption, staffing alignment, and operational performance
  • Translate client pain points into Epic enhancement strategies, future-state workflow designs, and prioritized improvement roadmaps
  • Supervise associates and senior associates through work reviews, coaching, task assignment, and career development support
  • Support proposal development, RFP responses, scopes of work, client presentations, staffing plans, and effort estimates
  • Create and maintain delivery templates, tools, standards, methodologies, and reusable practice assets
  • Participate in interviewing, onboarding, and coaching Epic consultants
  • Contribute to practice growth through delivery outcomes, client relationships, and expansion opportunities

Requirements

What you’ll need
  • Bachelor’s degree in a related field or equivalent professional experience
  • Active Epic certification in at least one clinical Epic application is required
  • 7+ years of hands-on Epic clinical implementation, optimization, support, or healthcare operations experience
  • Demonstrated experience supporting Epic clinical projects, implementations, or major workstreams
  • Strong understanding of ambulatory, inpatient, emergency, perioperative, pharmacy, or ancillary clinical workflows
  • Experience managing project plans, risks, timelines, and stakeholder expectations
  • Proven ability to support multiple concurrent engagements
  • Prior experience mentoring staff or leading small teams
  • Strong written and verbal communication skills
  • Strong interpersonal skills and ability to work directly with CMIOs, CNOs, physicians, nurses, operational leaders, and client stakeholders
  • Ability to balance billable delivery responsibilities with team leadership contributions
  • Willingness and ability to travel as needed for client engagements (25%-75%)
  • Multiple Epic certifications are preferred
  • Prior consulting experience in healthcare transformation engagements is preferred
  • Former Epic Systems experience is preferred
  • Clinical background as RN, NP, PA, pharmacist, therapist, or other licensed caregiver is preferred
  • Experience serving as a project manager, PMO lead, or Epic workstream lead is preferred
  • Experience supporting go-lives and post-go-live stabilization is preferred
  • Experience contributing to proposals, RFPs, or practice development efforts is preferred
  • Experience working in a high-growth or evolving consulting practice is preferred
  • Knowledge of provider adoption strategies, governance models, and clinical performance metrics is preferred
  • RSM does not intend to hire entry level candidates who will require sponsorship now or in the future

Benefits

Comp & perks
  • Competitive benefits and compensation package
  • Discretionary bonus based on firm and individual performance
  • Hybrid workstyle with flexibility and in-person connection
  • Reasonable accommodation for applicants with disabilities