Supervisor, Talent Acquisition Operations – Programs & Interviews

RSM US LLP

. Oversee day-to-day execution of talent acquisition programs support and interview scheduling support .

Posted 10/26/2026full-timeUnited StatesMid-LevelSenior💰 $81,900 - $139,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in talent acquisition operations, including process improvement, compliance, and stakeholder management. Proficient in managing high-volume operational processes while ensuring quality and efficiency in service delivery.

Highest-signal resume keywords

Talent Acquisition OperationsProcess Improvement InitiativesCoaching And MentoringOperational ComplianceData Analysis And Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Processes ManagementPerformance SupportWorkload ManagementOnboarding SupportQuality ReviewsMetrics And DashboardsService Performance MonitoringChange ManagementRisk MitigationTraining Material Development

Soft Skills

LeadershipCoachingStakeholder ManagementProblem SolvingCollaboration

Tools & Technologies

Microsoft OfficeWorkdayYelloRadancyHR SystemsTalent SystemsCase Management SystemsReporting ToolsCompliance SystemsEnterprise Operational Systems

Industry Keywords

Talent AcquisitionOperational GovernanceService StandardsHigh-Volume EnvironmentCentralized Operations

About the role

Key responsibilities & impact

Oversee day-to-day execution of talent acquisition programs support and interview scheduling support
Provide direct leadership, coaching, prioritization, workload management, and performance support
Manage workload distribution, prioritization, scheduling, and capacity planning
Support onboarding, training, performance feedback, career development, and continuous learning
Oversee centralized TA processes, transactions, ticket requests, and operational activities
Ensure work is accurate, timely, compliant, and aligned with service standards
Resolve complex operational questions, stakeholder concerns, and escalations
Identify operational risks, service disruptions, and stakeholder pain points
Improve operational efficiency, quality, scalability, compliance, and stakeholder experience
Support development, implementation, testing, training, and administration of centralized TA solutions
Lead or participate in process reviews, quality audits, improvement initiatives, documentation updates, and implementation readiness
Develop process documentation, knowledge articles, job aids, templates, procedures, and training materials
Build partnerships with Talent leaders, Centers of Excellence, technology teams, vendors, and stakeholders
Develop reporting, dashboards, and operational insights
Use data and trends for process improvement, risk mitigation, resource planning, and service optimization
Support metrics, audits, governance, change management, and adoption efforts
Ensure compliance with policies, data privacy, internal controls, documentation, and quality expectations

Requirements

What you’ll need

Bachelor's degree or an equivalent combination of education and a minimum of 6 years relevant experience
Minimum of 4 years of experience in TA operations or related operational functions
Experience with campus programs support
Experience providing direct or indirect work direction, coaching, mentoring, onboarding support, training, or team leadership responsibilities
Experience managing operational processes, escalations, parallel priorities, SLAs, quality reviews, or process improvement initiatives in a high-volume, fast-paced, service-oriented environment
Proficiency with Microsoft Office applications
Experience using HR, talent, recruiting, learning, workflow, case management, reporting, compliance, or enterprise operational systems
Preferred: experience with interview scheduling, reporting, metrics, dashboards, service performance monitoring, quality audits, and operational governance
Preferred: experience supporting system changes, organizational readiness, stakeholder training, or service delivery enhancements
Preferred: experience within a global, shared services, matrixed, centralized operations, or multi-time-zone environment
Preferred: experience with Workday, Yello, and/or Radancy
Applicants must not require sponsorship now or in the future for entry-level hiring; F-1 visa holders are excluded from entry-level hiring

Benefits

Comp & perks

Competitive benefits and compensation package
Discretionary bonus based on firm and individual performance
Hybrid workstyle with in-person connection and flexibility