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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills while effectively managing course scheduling, participant registration, and project coordination. Proficient in stakeholder communication and technical support, with a focus on achieving productivity and quality goals.
Highest-signal resume keywords
Course Scheduling ManagementTechnical Support ExperienceStakeholder Communication ToolsData Reporting ToolsAgile Environment Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCourse RegistrationData ReportingProblem-SolvingBudget Management
Soft Skills
Organizational SkillsCommunication SkillsTime Management
Tools & Technologies
Workday LMSExcelPower BITableauOutlookTeams
Industry Keywords
STEM DegreeU.S. CitizenshipVirtual CoursesIn-Person CoursesProject Plans
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Monitor and manage the training email inbox to address inquiries and requests
- Process course scheduling requests and register participants
- Manage the course nominations process, including finalizing learner lists
- Produce and support virtual and in-person courses
- Maintain and update online learning sites and repositories
- Develop and manage marketing strategies for courses and events
- Organize and maintain course materials and recordings
- Troubleshoot system issues encountered by learners and provide technical support
- Take ownership of day-to-day administrative tasks and ensure timely completion
- Coordinate with customers and Finance teams for course-related transactions
- Travel as needed, up to 10%
- Meet program schedules and budgets and support maintenance of integrated master schedules for projects
- Track pursuits and manage pursuit updates in Salesforce
- Review customer requirements and prepare validation and gates
- Schedule and manage IPMT meetings
- Ensure pursuit decks are completed according to the pursuit schedule
- Coordinate and oversee administrative and operational aspects of ongoing projects within program guidelines
- Liaise between project management, planning, and line management
- Coordinate preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms and conditions of contracts
- Monitor and assess project issues and develop resolutions to meet productivity, quality, and customer-satisfaction goals
- Coordinate, prepare, and maintain project plans, budgets, and staffing requirements
- Ensure action-item lists are completed and project quality expectations are met
Requirements
What you’ll need- Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and less than 2 years prior relevant experience
- Demonstrated professional experience communicating in English (verbal and written)
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
- Experience with Workday LMS preferred
- Knowledge of data reporting tools, such as Excel, Power BI, or Tableau preferred
- Administrative and organizational skills
- Experience with stakeholder communication tools, such as Outlook and Teams preferred
- Problem-solving skills and technical support experience
- Familiarity with Agile environments preferred
- Ability to navigate competing priorities and achieve successful outcomes in critical situations
Benefits
Comp & perks- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds
- Participation in the Employee Scholar Program (ESP)
- Life insurance and disability coverage
- Employee Assistance Plan, including up to 8 free counseling sessions
- Remote work primarily from home
- Travel as needed, up to 10%
