Analyst, Learning & Development Administrator

RTX

. Monitor and manage the training email inbox to address inquiries and requests .

Posted 10/9/2026full-timeAguadilla • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and organizational skills while effectively managing course scheduling, participant registration, and project coordination. Proficient in stakeholder communication and technical support, ensuring successful outcomes in dynamic environments.

Highest-signal resume keywords

Course Scheduling ManagementTechnical Support ExperienceWorkday LMSData Reporting ToolsStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Course RegistrationProject CoordinationData ReportingBudget ManagementProposal Preparation

Soft Skills

Problem-Solving SkillsOrganizational SkillsCommunication Skills

Tools & Technologies

SalesforceExcelPower BITableauOutlookTeams

Industry Keywords

STEM DegreeAgile EnvironmentsU.S. CitizenshipPuerto Rico Residency

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Monitor and manage the training email inbox to address inquiries and requests
Process course scheduling requests and register participants
Manage the course nominations process, including finalizing learner lists
Produce and support virtual and in-person courses
Maintain and update online learning sites and repositories
Develop and manage marketing strategies for courses and events
Organize and maintain course materials and recordings
Troubleshoot system issues encountered by learners and provide technical support
Take ownership of day-to-day administrative tasks and ensure timely completion
Coordinate with customers and Finance teams for course-related transactions
Travel as needed, up to 10%
Meet program schedules and budgets and support maintenance of integrated master schedules for projects
Track pursuits and manage pursuit updates in Salesforce
Review customer requirements and prepare validation and gates
Schedule and manage IPMT meetings
Ensure pursuit decks are completed according to the pursuit schedule
Coordinate and oversee administrative and operational aspects of ongoing projects within program guidelines
Liaise between project management and planning and line management
Coordinate preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contracts
Monitor and assess project issues and develop resolutions to meet productivity, quality, and customer-satisfaction goals and objectives
Participate in coordinating, preparing, and maintaining project plans, budgets, and staffing requirements
Ensure action-item lists are completed and project quality expectations are met

Requirements

What you’ll need

Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and less than 2 years prior relevant experience
Demonstrated professional experience communicating in English (verbal and written)
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Candidates must be residents of Puerto Rico
Experience with Workday LMS
Knowledge of data reporting tools, such as Excel, Power BI, or Tableau
Administrative and organizational skills
Experience with stakeholder communication tools, such as Outlook and Teams
Problem-solving skills and technical support experience
Familiarity with Agile environments
Ability to navigate competing priorities and achieve successful outcomes in critical situations

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds
Participation in the Employee Scholar Program (ESP)
Life insurance and disability coverage
Employee Assistance Plan, including up to 8 free counseling sessions
Remote work primarily from home
Travel as needed, up to 10%