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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing production support for Benefits Integration Systems, with a strong focus on data integrity, compliance, and collaboration across HR, Payroll, and technical teams. Proficient in Agile and Waterfall methodologies, with a commitment to continuous process improvement.
Highest-signal resume keywords
Benefits Integration Systems ManagementServiceNow SupportAgile MethodologyWaterfall MethodologyData Integrity Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CorrectionBenefits ProcessingHR Systems SupportPayroll Systems SupportAnalytical Skills
Soft Skills
Problem-SolvingAttention to Detail
Tools & Technologies
ServiceNow
Industry Keywords
Compliance StandardsSensitive Data Management
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Manage day-to-day production support for Benefits Integration Systems
- Resolve ServiceNow tickets related to benefits processing and data integrity
- Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards
- Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data
- Document recurring issues and support continuous process improvements
Requirements
What you’ll need- University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
- Equivalent experience will be considered in lieu of education
- Experience with Agile and Waterfall methodologies
- Experience supporting HR, payroll, or benefits systems
- Strong analytical and problem-solving skills
- High attention to detail
- Ability to manage sensitive data
- Familiarity with ServiceNow or similar tools
- Must be authorized to work in the U.S. without company immigration sponsorship now or in the future
- No security clearance required
