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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Contract Lifecycle Management (CLM) with a strong focus on Icertis platform configuration, business requirement analysis, and process optimization. Proven ability to facilitate stakeholder engagement and translate complex business needs into actionable requirements.
Highest-signal resume keywords
Contract Lifecycle Management (CLM)Icertis Platform ConfigurationBusiness Requirement AnalysisStakeholder EngagementData Quality Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisRequirements GatheringWorkflow DocumentationFunctional TestingData ValidationUser Story TranslationProcess OptimizationRoot-Cause AnalysisData MappingContract Process Understanding
Soft Skills
Analytical SkillsCommunication SkillsProblem-Solving SkillsCollaboration SkillsFacilitation Skills
Tools & Technologies
CRM IntegrationERP IntegrationE-Signature ToolsAnalytics Tools
Industry Keywords
Enterprise ApplicationsSaaSProcess AutomationLegal OperationsProcurement OperationsSales Operations
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support delivery, optimization, and ongoing operations of the enterprise Contract Lifecycle Management solution
- Gather, analyze, and document business requirements for enhancements, workflows, templates, and contract processes
- Translate requirements into user stories, acceptance criteria, and configuration guidance for the Icertis platform
- Support system configuration reviews, data validation, and functional testing
- Facilitate workshops to understand contract processes and identify improvement opportunities
- Partner with architects, developers, and Icertis resources during design and release cycles
- Maintain process documentation, training materials, and CLM knowledge resources
- Assist with issue triage, root-cause analysis, and user support
- Support integrations with CRM, ERP, e-signature, and analytics tools through requirements and data mapping
- Monitor data quality, system usage, and compliance with enterprise standards
Requirements
What you’ll need- A University Degree or equivalent experience
- Minimum 10+ years of experience as a Business Analyst in enterprise applications, SaaS, or process-automation environments
- Experience with CLM systems; Icertis preferred
- Strong understanding of contract processes across legal, procurement, or sales operations
- Ability to translate complex business needs into structured requirements
- Strong analytical, communication, and stakeholder-engagement skills
- U.S. citizenship is required
- Ability to work in a U.S.-based remote role
Benefits
Comp & perks- Compensation, healthcare, wellness, retirement and work/life benefits
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
- Medical, dental, and vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Employee assistance program
- Employee Scholar Program
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs may be available