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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing Tier 2/Tier 3 support for electrical design and analysis applications, with a strong focus on troubleshooting, process optimization, and tool enhancement in engineering environments. Proficient in scripting and automation to improve workflows and ensure compliance with aerospace development standards.
Highest-signal resume keywords
Siemens EDM/Xpedition Tool SuiteScripting Languages (Python, PowerShell, VBScript)Application Support and DevelopmentElectrical/PCB Design ConceptsSoftware Deployment and Configuration Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application SupportTroubleshootingProcess OptimizationTechnical DocumentationConfiguration ManagementSystem IntegrationAutomation DevelopmentTesting and ValidationIssue RemediationEngineering Tool Administration
Soft Skills
Effective CommunicationCollaborationProblem-Solving
Tools & Technologies
Siemens HyperLynxValor ToolsCadence Design ToolsPLM Systems
Industry Keywords
Aerospace Development StandardsEngineering CAD/EDA ApplicationsRegulated IndustriesEngineering Data Workflows
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Provide Tier 2/Tier 3 support for electrical design and analysis applications
- Troubleshoot performance, configuration, workflow, and usage issues impacting engineering teams
- Coordinate with users, internal teams, and vendors to resolve complex issues
- Maintain technical documentation, support procedures, and configuration records
- Develop scripts, automation, integrations, and customizations to extend and improve engineering tools
- Translate engineering requirements into functional technical solutions
- Support testing, validation, and deployment of system updates, patches, and new capabilities
- Improve engineering workflows through process optimization and tool enhancement
- Work closely with electrical engineering teams to understand tools, design processes, and support needs
- Collaborate with technical staff responsible for architecture, infrastructure, and integrations
- Engage with vendors for issue escalation, roadmap discussions, and capability assessments
- Ensure stable and compliant application environments aligned with aerospace development standards
- Support configuration, environment setup, and adherence to change and release management processes
- Contribute to continuous improvement across engineering tools and processes
Requirements
What you’ll need- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
- 7 years of experience in application support, development, or engineering tool administration
- Strong troubleshooting skills within technical or engineering environments
- Hands-on experience with Siemens EDM/Xpedition tool suite
- Proficiency with scripting or automation languages (Python, PowerShell, VBScript, etc.)
- Understanding of electrical/PCB design concepts sufficient to support engineering users
- Ability to communicate effectively with technical and engineering stakeholders
- Experience with software deployment, testing, configuration control, and issue remediation
- Preferred: Experience with Siemens HyperLynx and Valor tools
- Preferred: Familiarity with Cadence design tools for legacy support
- Preferred: Knowledge of PLM systems used in engineering environments
- Preferred: Experience with integrations between EDA tools and PLM or other enterprise systems
- Preferred: Background supporting engineering CAD/EDA applications in aerospace or other regulated industries
- Preferred: Exposure to engineering data workflows or system integration concepts
Benefits
Comp & perks- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds
- Participation in the Employee Scholar Program (ESP)
- Life insurance and disability coverage
- Employee Assistance Plan, including up to 8 free counseling sessions