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Learning Operations Coordinator – Leadership Development Program
RTX. Support Leadership Development Program participant lifecycle operations, including onboarding, asset management, rotation tracking, relocations, metrics reporting, and participant movement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program coordination and operational support within Leadership Development Programs, with a strong focus on data management, reporting, and stakeholder communication. Proficient in managing participant lifecycle operations, including onboarding, relocation, and program evaluation.
Highest-signal resume keywords
Workday ProficiencyProgram Coordination ExperienceData Management SkillsVendor CoordinationBudget Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program CoordinationData ManagementRelocation AdministrationOnboarding ProcessesMetrics Reporting
Soft Skills
Interpersonal SkillsOrganizational SkillsProblem-Solving Skills
Tools & Technologies
WorkdayMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookPower BITableau
Industry Keywords
Leadership DevelopmentTalent ManagementRotational ProgramsUniversity RecruitingCompliance-Focused Environment
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Support Leadership Development Program participant lifecycle operations, including onboarding, asset management, rotation tracking, relocations, metrics reporting, and participant movement
- Prepare, maintain, and troubleshoot participant data in Workday and program trackers for onboarding and rotational transactions
- Maintain accurate participant rosters and rotation records
- Verify, calculate, submit, and track participant relocation requests
- Partner with stakeholders to resolve onboarding and program administration exceptions
- Run and distribute Workday reports covering headcount, session attendance, and program analytics
- Distribute, collect, and analyze surveys for program evaluation, reporting, and continuous improvement
- Support recruiting activities, candidate tracking, hiring coordination, and transitions from offer to program onboarding
- Coordinate participant and stakeholder communications, including announcements, targeted updates, and time-sensitive information
- Serve as an operational resource and primary coordination point for Program Managers across Leadership Development Programs
- Oversee the annual LDP Gift Program, including budget tracking, vendor coordination, ordering, fulfillment, and participant engagement
- Manage program-related purchases and logistics
- Coordinate with external vendors for program materials, gifts, and participant-facing resources
- Provide flexible support across Learning & Talent Development initiatives, projects, and priorities
Requirements
What you’ll need- Typically requires a bachelor’s degree and a minimum of 5 years of experience, or an advanced degree and a minimum of 3 years of experience in program coordination, learning operations, HR operations, recruiting coordination, or a related field
- Experience using Workday and Microsoft Office applications, including Excel, PowerPoint, and Outlook
- Experience managing employee or participant data, reporting, and operational processes with a high degree of accuracy and attention to detail
- Experience coordinating multiple priorities, deadlines, and stakeholder groups in a fast-paced environment
- Experience working in a process-driven, compliance-focused environment
- Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future
- U.S.-based role; candidates must work from one of the 50 U.S. states, excluding U.S. territories
- Background supporting leadership development, learning, talent management, rotational, university recruiting, or early-career programs
- Strong interpersonal, organizational, and problem-solving skills, with the ability to build effective working relationships across functions in a matrixed environment
- Proficiency in Workday reporting, data management, and HR system transactions
- Knowledge of onboarding, employee lifecycle processes, relocation administration, and HR program operations, including experience with Cartus or similar relocation management providers
- Ability to analyze program metrics, participant feedback, and survey results
- Vendor coordination, budget administration, purchasing, and program logistics support
- Familiarity with global or multi-location programs and reporting tools such as Power BI or Tableau
Benefits
Comp & perks- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- 401(k) plan with employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection
- Birth, adoption, and parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives wellness rewards program
- Doctor on Demand virtual doctor visits
- Bright Horizons child and elder care services
- Teladoc Medical Experts second opinion program
- Flexible work schedules
- Employee Scholar Program
- Paid time off and holidays
- Potential eligibility for annual short-term and/or long-term incentive compensation programs (not guaranteed)