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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in providing technical support for aerospace products, particularly in aircraft integration, testing, and customer relations. Proficient in mechanical and electrical rework/repair, with a strong emphasis on collaboration with engineering and production teams.
Highest-signal resume keywords
Aircraft ExperienceTechnical SupportMechanical And Electrical Rework/RepairCustomer SupportHardware/Software Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Rework/Repair Of LRUs/LRMsIntegration TestingSystem TestingTroubleshootingQuality Assurance
Soft Skills
Relationship ManagementPresentation SkillsTeam Collaboration
Tools & Technologies
Microsoft Products
Industry Keywords
AerospaceAircraft Operator ExperienceProduction SupportFlight Test Support
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Provide technical support for Collins Aerospace-supplied products on Gulfstream aircraft
- Participate in on-site engineering support activities including integration labs, final assembly line testing, ground/flight testing, and aircraft delivery support
- Provide 24/7 customer support, including ad hoc after-hours on-site support
- Support Gulfstream production on first or second shifts according to customer needs and aircraft delivery schedules
- Act as the local on-site representative and maintain relationships within the customer organization
- Develop working relationships with Collins Aerospace program, product support, customer support, and engineering teams
- Represent Collins on technical matters during program reviews and status meetings
- Interface with Gulfstream production, engineering, supplier management, and quality assurance teams
- Assist with production, flightline, and flight-test installation issues, operation, troubleshooting, repair, system testing, and training
- Act as on-site lead for major field installation or modification programs when required
- Perform services using approved methods and workmanship standards
- Support complex and advanced-technology equipment and systems, including lab testing of supplied products
- Repair and rework hardware under approved instructions and provide quality signoff
- Travel occasionally as required
Requirements
What you’ll need- Typically requires a University Degree and minimum 8 years prior relevant experience OR an Advanced Degree in a related field and minimum 5 years of experience
- 5+ years aircraft experience with rework/repair of mechanical and electrical LRUs/LRMs per Drawings and AMM/CMM
- Experience conducting presentations at various levels of leadership, internal and external
- U.S. citizenship is required
- Aerospace and/or Aircraft Operator Experience preferred
- Experience working in a lab environment with Hardware/Software Integration preferred
- Experience in production and flight test customer support preferred
- Experience with Microsoft Products preferred
- Security clearance is not required
Benefits
Comp & perks- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan with employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional pet, home and auto, additional life and accident, critical illness, group legal, and ID theft protection insurance
- Birth, adoption, and parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives wellness rewards program
- Doctor on Demand virtual doctor visits
- Bright Horizons child and elder care services
- Teladoc Medical Experts second opinion program
- Flexible work schedules
- Flexible spending accounts
- Employee Scholar Program
- Paid time off and holidays
- Annual short-term and/or long-term incentive compensation programs may be available, not guaranteed