Operations Program Lead

RTX

. Serve as the primary Operations focal point for assigned programs and product families .

Posted 10/21/2026full-timeSanta Isabel • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional teams and managing complex operational initiatives, with a strong focus on developing and executing recovery plans. Proficient in stakeholder communication in both English and Spanish, ensuring alignment and effective program execution.

Highest-signal resume keywords

Cross-Functional Team LeadershipRecovery Plan DevelopmentStakeholder Relationship ManagementEngineering Change ManagementERP/MRP System Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementOperational Initiative ExecutionLean ManufacturingContinuous ImprovementSix SigmaAPQPPFMEADFMEAChange Request ManagementConfiguration Management

Soft Skills

Effective CommunicationTeam CollaborationProblem SolvingCustomer EngagementLeadership

Tools & Technologies

SAPMS Project

Industry Keywords

U.S. CitizenshipCustomer ReviewsProduction PrioritiesSupply Chain ManagementAction Tracking

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the primary Operations focal point for assigned programs and product families
Translate demand, recovery plans, and priorities into integrated execution plans with actions, owners, timelines, and deliverables
Lead cross-functional teams and action tracking across Operations, Planning, Engineering, Quality, Materials, Supply Chain, and other functions
Monitor program performance, identify risks and issues, and develop recovery plans and mitigation strategies
Present program performance, recovery plans, risks, and paths forward to internal and external leadership during customer reviews and engagements
Lead and prepare for customer visits, coordinating schedules and cross-functional teams
Partner with Operations and Planning teams to align production priorities, resources, schedules, and execution plans with customer commitments
Communicate urgent customer priorities and potential escalations across functional teams
Partner with Engineering and Technical Planning on Engineering Changes, deviations, Change Requests, and configuration updates
Conduct periodic program reviews with customers and internal stakeholders
Collaborate with Operations Program Leads, Operations Program Managers, General Managers, and functional leaders to maintain alignment and resolve issues
Lead and supervise a small group of Operations Program Leads

Requirements

What you’ll need

A University Degree or equivalent experience and minimum 5 years of prior relevant experience, or an Advanced Degree in a related field and minimum 3 years of experience
Demonstrated professional or educational experience communicating in English and Spanish (verbal and written)
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Experience leading cross-functional teams and driving complex programs or operational initiatives to completion under tight timelines
Experience developing and executing recovery plans for production, delivery, supply, or customer-impacting issues
Experience managing relationships with internal and external stakeholders and serving as a primary contact for program issues
Experience supporting customer reviews, customer visits, and other customer-facing engagements
Experience working with Engineering Changes (ECs), deviations, Change Requests (CRs), configuration management, or related engineering processes
Experience using ERP/MRP or project management systems such as SAP and MS Project
Knowledge of Lean Manufacturing, Continuous Improvement, Six Sigma, APQP, PFMEA, or DFMEA methodologies

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds
Participation in the Employee Scholar Program (ESP)
Life insurance and disability coverage
Employee Assistance Plan, including up to 8 free counseling sessions