Reasonable Accommodations Manager

RTX

. Lead and manage a five-person peer team delivering end-to-end Reasonable Accommodations support through a shared service model .

Posted 10/23/2026full-timeSouth Carolina • United StatesSeniorLead💰 $107,500 - $204,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Reasonable Accommodations processes while ensuring compliance with The Americans with Disabilities Act. Proven ability to lead teams, analyze metrics for process improvements, and foster collaborative relationships across organizational levels.

Highest-signal resume keywords

Human Resources ExperienceReasonable Accommodations KnowledgeProject Management SkillsData Analysis for Process ImprovementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reasonable Accommodations ManagementProject ManagementData AnalysisProcess ImprovementPolicy Compliance

Soft Skills

Team LeadershipCollaborationChange ManagementMotivational SkillsAccountability

Tools & Technologies

Microsoft Office Applications

Industry Keywords

Americans with Disabilities ActShared Service EnvironmentHR OperationsPerformance ManagementService Level Agreements

About the role

Key responsibilities & impact

Lead and manage a five-person peer team delivering end-to-end Reasonable Accommodations support through a shared service model
Oversee Reasonable Accommodations intake, monitoring, and resolution while ensuring policy and regulatory compliance
Foster a collaborative team culture focused on continuous improvement and exceptional leader support
Partner with LOA Operations, Digital Technologies, and Facilities teams
Analyze Reasonable Accommodations metrics to identify trends and process improvement opportunities
Provide guidance on Reasonable Accommodations policies and practices
Lead daily stand-up calls to identify, mitigate, and resolve operational roadblocks
Conduct performance discussions with team members to drive accountability and flawless execution
Recommend, develop, and implement process modifications
Serve as a business partner to assigned functions and coordinate with shared service teams
Track and monitor Reasonable Accommodation cases and close process gaps
Respond to internal and external customer inquiries

Requirements

What you’ll need

Typically requires a Bachelor’s degree and a minimum of 8 years of experience, or a minimum of 5 years of experience with an Advanced degree
4 years of experience in Human Resources
Experience working in an HR Operations capacity
Knowledge of and experience working with The Americans with Disabilities Act
Previous shared service environment experience focused on Reasonable Accommodations preferred
Experience managing multiple projects and improving processes to reduce cycle time preferred
Proficiency with Microsoft Office applications preferred
Experience leading virtual teams and motivating them to meet service level agreement timeframes preferred
Ability to manage change and build collaborative relationships across all levels of the organization preferred
Familiarity with Reasonable Accommodations metrics and using data to drive process improvements preferred
Experience in project management and delivering high-quality work within deadlines preferred
U.S. citizenship required

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan with employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection
Birth, adoption, and parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives wellness rewards program
Doctor on Demand virtual doctor visits
Bright Horizons child and elder care services
Teladoc Medical Experts second opinion program
Possible relocation eligibility
Flexible work schedules
Employee Scholar Program
Paid time off and holidays
Annual short-term and/or long-term incentive compensation programs may be available; payments are not guaranteed