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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Mac OS management and infrastructure, with a strong focus on team leadership, strategic planning, and supplier management. Proven ability to drive initiatives from conception to execution while maintaining a robust application catalog and managing vulnerabilities.
Highest-signal resume keywords
Mac OS ManagementTeam LeadershipJAMFIntuneKPI Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mac Services InfrastructureApplication Catalog ManagementVulnerability ManagementPatch DeploymentTechnical Documentation
Soft Skills
Strong Communication SkillsProblem ManagementSupplier Management
Certifications & Qualifications
JAMF CertificationIntune Certification
Industry Keywords
Mac EnvironmentPerformance ManagementProcess ExpertiseDigital TechnologyStrategic Information Technology
Tech Stack
Tools & technologiesJamf
About the role
Key responsibilities & impact- Lead the Mac Engineering team and maintain a world class Mac environment
- Drive RTX’s migration from JAMF to Intune
- Develop and align strategy for the Mac program and manage team performance to achieve goals and objectives
- Establish, track, and continually refine KPIs and metrics
- Design, implement, and administer a complex Mac Services Infrastructure
- Create and update certificates and packages for Mac deployment
- Provide a robust application catalog and maintain its currency
- Manage vulnerabilities and deploy patches to mitigate risks
- Ensure technical documentation and processes are maintained and current
- Interface with business unit representatives to develop next-generation Mac requirements and identify opportunities to drive efficiency and productivity
- Partner with digital technology service leads across security, identity, network, and collaboration technologies
- Establish and cultivate relationships with suppliers of strategic information technology products and/or services
- Provide vision for RTX’s Apple Mac computer environment and monitor current and future trends
Requirements
What you’ll need- University degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced degree in a related field and minimum 7 years experience
- Experience leading and managing small teams
- Experience leading and driving initiatives from planning to implementation
- Deep understanding of Mac OS and Mac management platforms
- Process expertise
- Strong communication skills; ability to understand and convey complex topics to varied audiences
- Solid supplier management skills
- Strong problem management skills
- JAMF, Intune, or other relevant certifications preferred
- U.S. citizenship required
- Must work from one of the 50 U.S. states, excluding U.S. Territories
- Security clearance not required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs may be available
