Site Lead, Network Services

RTX

. Serve as the key point of contact for network service requests at supported Raytheon sites .

Posted 9/15/2026full-timeMcKinney • Alabama • United StatesSenior💰 $107,500 - $204,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in network service delivery, including LAN, WAN, WLAN, and voice services, while effectively coordinating cross-functional teams and managing vendor relationships. Possesses strong skills in incident response, operational insights, and risk identification to ensure quality outcomes and compliance with SLAs.

Highest-signal resume keywords

Network Service DeliveryIncident Response ManagementCross-Functional Team CoordinationITIL-Based Service DeliveryVendor Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LANWANWLANVoice ServicesDASMDF/IDF EnvironmentsStructured Cabling ConceptsEnterprise Deployment PracticesIT InfrastructureNetwork Transformation Initiatives

Soft Skills

Strong CommunicationStakeholder ManagementRisk IdentificationCoordination Skills

Certifications & Qualifications

ITIL FoundationCCNACCNPSAFe

Industry Keywords

IT Service ManagementService Health ReportingProcurement RequestsKPI ProductionPerformance Reporting

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Serve as the key point of contact for network service requests at supported Raytheon sites
Qualify demand and perform upfront requirements gathering
Coordinate site-level activities across SSDT, Enterprise Services, managed service providers, vendors, facilities teams, and other stakeholders
Coordinate LAN/WAN/WLAN/voice/DAS projects and business requests
Act as a strategic partner and escalation point for network transformation initiatives
Oversee site readiness tasks, including MDF/IDF validation, site access, vendor engagement, power considerations, and circuit delivery alignment
Guide incident response and resolution and engage appropriate parties
Manage intake, categorization, documentation, and prioritization of network-related engagements
Lead operational requirements gathering for deployments, expansions, and local initiatives
Coordinate between business units and delivery teams to ensure timely, quality outcomes
Collaborate with Facilities, Real Estate, program teams, and Site Leadership
Engage Finance and Procurement for vendor engagement, procurement requests, and approved transactions
Drive local issue follow-up and ensure incident resolution aligns with SLAs
Support operational insights, site-level risk identification, vendor performance feedback, and service health reporting
Coordinate network refresh, UPS lifecycle, DAS modernization, fiber, and special unclassified program network initiatives
Provide structured updates to the Network Service Delivery Lead
Support monthly briefings, intake reviews, KPI production, and performance reporting

Requirements

What you’ll need

University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years' experience
Experience in IT infrastructure, network service delivery, IT service management, or comparable experience
U.S. citizenship
Ability to obtain and maintain a U.S. government-issued security clearance
Active and existing DoD Secret security clearance required after day 1
Experience with enterprise networking services, including LAN, WAN, WLAN, voice, cellular/DAS, and related operational impacts
Experience working with outsourced service providers or internal shared-services organizations preferred
Experience coordinating cross-functional delivery teams in a large, matrixed environment preferred
Familiarity with facilities coordination, MDF/IDF environments, structured cabling concepts, and enterprise deployment practices preferred
Relevant certifications such as ITIL Foundation, CCNA/CCNP, SAFe, or similar preferred
Experience with ITIL-based service delivery models, governance frameworks, and intake/prioritization processes preferred
Strong communication, stakeholder management, risk identification, and coordination skills

Benefits

Comp & perks

Relocation eligibility for the selected applicant if company policy criteria are met
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Annual short-term and/or long-term incentive compensation programs, depending on position level and collective-bargaining coverage