Site Lead, Network Services

RTX

. Serve as the key point of contact for network service requests at supported Raytheon sites .

Posted 9/29/2026full-timeUnited StatesSenior💰 $107,500 - $204,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in network service delivery, including LAN, WAN, WLAN, and voice services, while effectively coordinating cross-functional teams and managing vendor engagements. Possesses strong communication and stakeholder management skills to drive operational success and ensure compliance with service level agreements.

Highest-signal resume keywords

Network Service DeliveryCross-Functional Team CoordinationVendor EngagementITIL-Based Service DeliveryDoD Secret Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LANWANWLANVoice ServicesDASMDF/IDF EnvironmentsStructured Cabling ConceptsEnterprise Deployment PracticesIT InfrastructureIT Service Management

Soft Skills

CommunicationStakeholder ManagementRisk IdentificationCoordination

Certifications & Qualifications

ITIL FoundationCCNACCNPSAFe

Industry Keywords

Network Transformation InitiativesService Health DataOperational InsightsKPI ReportingIntake/Prioritization Processes

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Serve as the key point of contact for network service requests at supported Raytheon sites
Qualify demand and perform upfront requirements gathering
Coordinate site-level activities across SSDT, ES, MSPs, vendors, and facilities teams for LAN/WAN/WLAN/voice/DAS projects and business requests
Act as a strategic partner and escalation point for network transformation initiatives
Oversee site readiness tasks including MDF/IDF validation, site access, vendor engagement, power considerations, and circuit delivery alignment
Guide incident response and resolution and engage appropriate parties
Manage intake for network-related engagements and prepare requests for prioritization
Lead operational requirements gathering for deployments, expansions, and local initiatives
Coordinate day-to-day activities between business units and delivery teams
Collaborate with Facilities, Real Estate, program teams, and Site Leadership
Engage Finance and Procurement for vendor engagement, procurement requests, and approved transactions
Drive local issue follow-up and ensure incidents are resolved according to SLAs
Support the SDL with operational insights, site-level risk identification, vendor performance feedback, and service health data
Coordinate network refresh, UPS lifecycle, DAS modernization, fiber, and special program network activities
Provide structured updates, support briefings and intake reviews, and produce KPI and performance reporting

Requirements

What you’ll need

Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years' experience
Experience in IT infrastructure, network service delivery, IT service management, or comparable experience
U.S. citizenship required
Ability to obtain and maintain a U.S. government-issued security clearance required
Active and existing DoD Secret clearance required after day 1
Experience with enterprise networking services including LAN, WAN, WLAN, voice, cellular/DAS, and related operational impacts
Experience with outsourced service providers or internal shared-services organizations preferred
Experience coordinating cross-functional delivery teams in a large, matrixed environment preferred
Familiarity with facilities coordination, MDF/IDF environments, structured cabling concepts, and enterprise deployment practices preferred
Strong communication, stakeholder management, risk identification, and coordination skills preferred
Relevant certifications such as ITIL Foundation, CCNA/CCNP, or SAFe preferred
Experience with ITIL-based service delivery models, governance frameworks, and intake/prioritization processes preferred
Occasional travel and travel across major hubs and other U.S. domestic locations as necessary

Benefits

Comp & perks

Relocation eligibility for the selected applicant if company policy criteria are met
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Annual short-term and/or long-term incentive compensation programs may be available