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Ruby

Coordinator, Hotel Systems & Distribution

Ruby

. Optimize and maintain hotel distribution systems to realize revenue potential across connected channels .

Posted 11/9/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in optimizing hotel distribution systems and managing reputation management platforms, with a strong focus on improving content visibility and maintaining performance across various channels. Proficient in collaborating with internal teams and external partners to enhance operational efficiency in the hospitality sector.

Highest-signal resume keywords
Hotel Distribution SystemsConcerto HCM ManagementMedallia Reputation ManagementGDS ExperienceBilingual English And German

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Hotel DistributionContent ManagementOTA ExtranetsBooking System InterfacesRevenue Optimization
Soft Skills
Strong Communication SkillsAttention To DetailStructured Way Of WorkingProcess Improvement Interest
Tools & Technologies
Concerto HCMLeonardoMARA AIMedallia
Industry Keywords
HospitalityReservationsFront OfficeOnline Guest ReviewsKPI Management

Tech Stack

Tools & technologies
Ruby

About the role

Key responsibilities & impact
  • Optimize and maintain hotel distribution systems to realize revenue potential across connected channels
  • Monitor booking system interfaces and work with system providers to maintain performance
  • Manage and optimize Concerto HCM and Leonardo with the Marketing Team to improve content scores and Ruby Hotels’ visibility
  • Manage IHG’s Medallia reputation management platform and MARA AI response tool
  • Respond to international online guest reviews according to Ruby and IHG quality standards and KPIs
  • Collaborate with internal teams and external partners to keep systems running smoothly

Requirements

What you’ll need
  • Hospitality background in Reservations, Front Office or a similar area
  • Good understanding of hotel distribution
  • Experience maintaining distribution channels such as websites, OTAs and GDS
  • Knowledge of hotel distribution systems
  • Understanding of content management across Concerto HCM, OTA extranets and GDS
  • Good written and spoken English skills
  • Good written and spoken German skills
  • Strong communication skills
  • Structured way of working and attention to detail
  • Interest in improving processes and ways of working

Benefits

Comp & perks
  • Personality-focused workplace allowing personal style, including potential tattoo, piercing or hair-colour support
  • Team events
  • Workation days
  • Sports program support
  • Staff rates for employees and travel companions
  • Opening bonus
  • Mobility allowance
  • Talent scouting payments
  • Semi-annual special payments
  • Trainings, coaching and mentoring
  • Growth and development opportunities
  • Innovation-focused Lean Luxury, paperless and cashless work environment
  • Diversity, equity and inclusion culture