Technical Operations Specialist

Rune Technologies

. Validate new Rune software releases before they reach customers .

Posted 10/6/2026full-timeUnited StatesJunior💰 $110,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates hands-on technical expertise in software and hardware support, with a strong focus on training military users and troubleshooting technical issues. Capable of validating software releases, preparing deployment packages, and capturing user feedback to enhance product performance.

Highest-signal resume keywords

Active U.S. Secret Security ClearanceTechnical Support for Software and HardwareWindows and Linux Operating SystemsTCP/IP and Network ConfigurationTraining Development and Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ValidationTroubleshootingDeployment Package PreparationCommand-Line NavigationNetwork Connectivity TroubleshootingField ServiceSystems AdministrationHelp Desk SupportSoftware Workflow AnalysisUser Feedback Capture

Soft Skills

Attention to DetailExceptional CommunicationInterpersonal SkillsProblem-SolvingAdaptability

Industry Keywords

Military SignalLogisticsAutomationHigh-Stakes EnvironmentsCollaborative Environment

Tech Stack

Tools & technologies

LinuxTCP/IP

About the role

Key responsibilities & impact

Validate new Rune software releases before they reach customers
Exercise the product like an operator by planning missions, managing sustainment data, updating statuses, moving through workflows, and identifying software breakdowns or confusing behavior
Test end-to-end scenarios across TyrOS and other Rune products for exercises, demos, deployments, and customer use
Identify bugs, workflow gaps, confusing product behavior, and training issues, and communicate their operational significance
Prepare deployment packages including software, hardware, documentation, and training materials
Provide hands-on technical support for software and hardware products in forward-deployed environments
Assist with installation, configuration, troubleshooting, maintenance, and software updates for deployed systems
Develop training materials and train military users virtually, in classrooms, and in field environments
Capture user feedback during training sessions, exercises, and deployments and translate it into product observations for product and engineering teams
Build and maintain deployment runbooks and a troubleshooting knowledge base
Work directly with Mission Managers, engineers, product teams, and customers

Requirements

What you’ll need

1 to 4 years of relevant hands-on technical experience, such as help desk, field service, systems administration, or military signal, automation, or logistics roles
Availability to work onsite in Rosslyn, VA
Active U.S. Secret security clearance
Basic understanding of computer hardware components such as CPUs, RAM, storage, cables, peripherals, and networking equipment
Basic understanding of operating systems, especially Windows, Linux, and command-line navigation
Familiarity with TCP/IP, Ethernet, IP addresses, connectivity troubleshooting, and basic network configuration
Strong attention to detail and willingness to methodically work through software workflows, edge cases, and operational scenarios
Exceptional communication and interpersonal skills, especially with military users, operators, and non-technical stakeholders
Interest in teaching new software technologies through classroom instruction, field training, virtual sessions, and written materials
Ability to operate effectively in high-stakes environments while maintaining a strong bias toward execution and delivery
Eagerness to learn new technologies, products, and processes in a fast-moving, collaborative environment
Strong problem-solving skills and ability to troubleshoot technical issues
Ability to travel to customer sites, military bases, exercises, and field events as required

Benefits

Comp & perks

Highly competitive equity grants included in the majority of full-time offers
Comprehensive medical, dental, and vision plans; premiums 100% covered by Rune for all employees; exceptionally low premiums for spouses and dependents
Basic life insurance and disability 100% covered for all employees; option to purchase additional life insurance
Paid time off that is not accrual based
Generous company holiday calendar including a holiday shutdown in December
Supportive leave of absence program including time off for military service, medical events, and parental leave
Full 401(k) retirement plan for all full-time eligible employees
Company-funded commuter benefits
Free access to on-site gym at office
Sign-on bonus eligible