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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex strategic accounts with a focus on retention and expansion, leveraging strong technical acumen and negotiation skills to drive multi-year growth strategies. Proficient in utilizing CRM tools for account management and performance reporting while maintaining executive relationships.
Highest-signal resume keywords
Account ManagementComplex Account OwnershipNegotiation SkillsTechnical AcumenCRM Discipline
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningForecastingMulti-Year NegotiationsExpansion StrategiesTechnical Field Partnership
Soft Skills
Communication SkillsPresentation SkillsProactive ApproachConsultative Approach
Tools & Technologies
HubSpot CRM
Industry Keywords
AI InfrastructureGPU CloudCloud/ComputeDeveloper ToolingStrategic Accounts
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own a concentrated portfolio of fewer than 20 of Runpod's largest strategic accounts
- Manage account relationships, retention, and expansion
- Conduct monthly or more frequent executive and technical touchpoints
- Create deep account plans and multi-year growth strategies
- Partner with dedicated Forward Deployed Engineers to align technical outcomes with commercial expansion
- Introduce Runpod capabilities, roadmap updates, and ideas that drive new use cases and increased spend
- Drive complex renewals and expansions, negotiating multi-year commercial terms, pricing, and SLAs
- Build executive relationships and conduct strategic business reviews
- Represent strategic customer needs internally, influencing product, engineering, and supply priorities
- Maintain account plans, forecasts, and health/expansion metrics in the CRM
- Report account performance to leadership
- Travel periodically to visit strategic accounts and attend key industry events
Requirements
What you’ll need- 6+ years in account management, including at least 2 years owning complex accounts
- Experience ideally in AI infrastructure, GPU cloud, neoclouds, cloud/compute, or developer tooling
- Track record owning and growing a concentrated book of large, complex strategic accounts, ideally $50M+ relationships
- Experience with multi-year, seven-to-eight-figure renewal and expansion negotiations
- Strong technical acumen and executive presence
- Credibility with developers/ML engineers and C-suite buyers
- Proactive, consultative approach focused on expansion and innovation
- Experience partnering with technical field teams
- Excellent negotiation, communication, and presentation skills
- Strong command of NRR, expansion, churn, usage, CRM discipline, and accurate forecasting
- Experience with HubSpot CRM
- Comfortable in a fast-moving, ambiguous, early-stage environment
- Successful completion of a background check
- Eligible to work in the United States; Runpod is currently unable to sponsor employment visas
Benefits
Comp & perks- Uncapped commission with potential to earn above target OTE
- Meaningful equity; stock options for everyone on the team
- Generous medical, dental & vision plans
- Flexible PTO
- Remote-first work environment
- Inclusive, collaborative team using Slack for internal communication
- Passionate team working on AI infrastructure
- $1,200 Home Office & Equipment Stipend