Enterprise Real Estate Account / Relationship Director

Rutherford International

. Govern continuing enterprise real estate client relationships across multiple markets or services .

Posted 11/1/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing enterprise client relationships within commercial real estate, focusing on account governance, service problem resolution, and client satisfaction. Proven ability to lead teams, influence outcomes, and develop strategic recommendations for account renewal and expansion.

Highest-signal resume keywords

Enterprise Account ManagementClient Relationship GovernanceService Problem DiagnosisAccount Team LeadershipCommercial Real Estate Expertise

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account Scope ManagementService Outcome MonitoringCorrective Action PlanningTransaction ManagementRenewal Recommendations

Soft Skills

Client Satisfaction InfluenceTeam DevelopmentCommunication Skills

Certifications & Qualifications

Licenses and Professional Designations

Industry Keywords

Commercial BrokerageCorporate Real EstateOutsourced ServicesConsulting Background

About the role

Key responsibilities & impact

Govern continuing enterprise real estate client relationships across multiple markets or services
Agree scope, priorities, responsibilities and reporting with clients
Coordinate local transaction teams and specialist service lines
Monitor service outcomes and lead corrective action
Diagnose service problems and manage escalation and commercial issues
Prepare renewal and expansion recommendations
Work with business-development colleagues when new scope is pursued
Lead and develop an account team
Plan accounts, report progress, track corrective actions and manage escalations
Influence client satisfaction, retention, renewal, expansion and local transaction results
Participate in registration, assessment, curator review and potential Guild membership
Develop a Career Thesis for accepted members

Requirements

What you’ll need

Established enterprise account, client relationship or portfolio leadership experience, or credible potential for the responsibility
Capability or assessed potential to govern a continuing client relationship in an appropriate commercial real estate context
Demonstrated experience and evidence covering account scope, priorities, reporting, service problems, corrective action, renewal or expansion, accountability and authority
Current résumé required for registration
Answer three short written questions using a handled example or proposed approach
Do not include confidential client information
Commercial brokerage, corporate real estate, transaction management, outsourced services or consulting background welcomed
Licences and professional designations are recorded and considered; licensing requirements vary by jurisdiction
Senior titles are not required and are not treated as evidence of contribution by themselves
No fixed minimum length of experience applies

Benefits

Comp & perks

Rutherford Talent Guild™ career relationship for executives and senior professionals pursuing permanent appointments
Selective introductions to organisations for specific roles, where there is a credible fit and under applicable arrangements
Career Thesis development for accepted members
Assessment and curator review of potential, leadership style, experience, achievements and objectives
Access to private talent pipelines and Rutherford & Company retained searches
LinkedIn profile optional during registration
No minimum transaction value, fee level, market, number of sites or services required for registration
No fixed minimum experience applies to this Evergreen profile