Global Head of Testing, Center of Excellence

RWS Group

. Define and execute the CoE strategy, roadmap, and operating model for the testing offering .

Posted 11/5/2026full-timeRemote • United StatesLead💰 $160,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in building and leading a Testing Center of Excellence, with a strong focus on globalization, localization, and AI-enabled testing methodologies. Proven ability to develop innovative client solutions and manage stakeholder relationships effectively.

Highest-signal resume keywords

Testing Center Of Excellence LeadershipGlobalization/Localization TestingAI/ML-Driven Testing ToolsTest Automation FrameworksClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product TestingSoftware TestingQuality EngineeringTest AutomationEstimation ModelsQuality BenchmarksProposal DevelopmentCase Study DevelopmentPublic SpeakingClient Engagement

Soft Skills

Entrepreneurial SpiritCollaborationCommunicationClient Success OrientationLeadership

Tools & Technologies

SeleniumTricentisApplitoolsAI-Enabled Testing ToolsModern QA Tooling

Industry Keywords

Global ReadinessQuality AssuranceClient-Facing LeadershipMarket DevelopmentSales Coordination

Tech Stack

Tools & technologies

Selenium

About the role

Key responsibilities & impact

Define and execute the CoE strategy, roadmap, and operating model for the testing offering
Build and maintain testing methodology, automation frameworks, accelerators, and reference architectures, with particular attention to Global Readiness
Own the tool-stack point of view and manage vendor/alliance relationships
Establish estimation models, staffing pyramids, and quality benchmarks
Partner with pre-sales and solutioning on RFP responses, effort estimation, and proposal development
Convert pilot engagements into referenceable case studies and recurring revenue
Develop case studies from client engagements
Drive the shift from traditional QA toward modern quality engineering, including AI-enabled testing where relevant
Own certification and career-path frameworks for the practice's talent pool
Engage in client-facing sales activities and coordinate with Marketing
Promote RWS services and products
Work with RWS marketing to inform and steer campaigns
Adhere to corporate branding guidelines
Establish a GRA/Testing Center of Excellence offering for RWS
Develop and deliver innovative, market-leading client solutions
Identify and introduce new services or products addressing evolving client needs
Connect localization, AI, QA, compliance, and CX into differentiated value propositions
Develop pipeline with sales leaders and account managers
Deliver solutions that achieve expected client business outcomes
Collaborate with sales, marketing, and product teams
Monitor market developments, competitor activities, and emerging opportunities
Represent RWS in public forums and communicate its vision, capabilities, and value proposition

Requirements

What you’ll need

12+ years in product/software/globalization testing
3+ years in a practice-building, CoE, or client-facing leadership role
Proven track record standing up or scaling a Testing CoE or similar capability function
Experience with globalization/localization/linguistic QA or content-heavy testing domains
Entrepreneurial spirit in taking idea to outcomes
Exposure to AI/ML-driven testing tools and quality engineering transformation
Experience with test automation frameworks and modern QA tooling, including Selenium, Tricentis, Applitools, or equivalent
Strong client relationship management experience with senior stakeholders
Ability to present in public forums and large internal groups about GRA
Ability to develop proposals and business cases for clients/internal needs
Bachelor's degree in a relevant field (or equivalent experience)
Must value the customers success as much as your own
Willingness to travel as needed to meet objectives
Candidates must reside in the state advertised to be considered

Benefits

Comp & perks

25 days of paid time off (15 vacation days and 10 sick days)
Company holidays
Birthday day off
Paid time for volunteering
100% paid parental leave
401(k) retirement plan and company match
Company-wide agile work policy supporting flexibility, trust, and work-life balance
Ongoing learning and professional development programs
Opportunities to expand skills and career
Collaborative and inclusive global work environment