Manager, Digital Marketing Operations

RxSense

. Build, schedule, and monitor email and SMS campaigns in Braze and Twilio .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $86,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing email and SMS marketing campaigns using Braze and Twilio, with strong analytical skills for performance tracking and reporting. Proficient in marketing automation, CRM systems, and creative workflow management, while effectively collaborating across teams.

Highest-signal resume keywords

Email MarketingSMS MarketingMarketing AutomationData AnalysisCreative Workflow Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HTMLCSSExcelData AnalysisCampaign Performance TrackingVendor ManagementBudget ManagementProject ManagementSegmentationReporting

Soft Skills

CommunicationCollaborationCuriosityAdaptabilityTime Management

Tools & Technologies

BrazeTwilioHootsuiteLaterAsanaTableau

Industry Keywords

Digital MarketingEmail CampaignsSMS CampaignsMarketing Database ManagementCreative Development Process

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Build, schedule, and monitor email and SMS campaigns in Braze and Twilio
Manage the technical setup of marketing automation and CRM systems
Manage email and SMS vendor relationships, including onboarding, performance, and cost
Track and report email and SMS performance to identify opportunities to influence member behavior and increase lifetime value
Protect marketing database data quality and maintain consistent design and brand standards
Manage the creative development process from request to launch, including briefs, timelines, reviews, and approvals
Maintain intake and prioritization systems for creative work
Schedule and manage social campaigns in Hootsuite and Later
Maintain the social content calendar and report on publishing performance
Support SMS, App Install, and Paid Social campaign setup, asset tracking, trafficking, and reporting
Review CRM, creative, and social workflows and partner with internal AI resources to automate repeatable steps
Test AI tools for campaign QA, reporting summaries, copy and subject-line variations, and creative briefs
Use performance data and AI-assisted analysis to improve segmentation, timing, and messaging
Apply a test-and-learn approach, document results, and share learnings
Collaborate across Brand, Creative, Analytics, and Performance Marketing

Requirements

What you’ll need

Bachelor’s degree, or an equivalent combination of education and experience
5+ years of digital marketing experience with a background in email and SMS marketing
Hands-on experience with marketing automation, ESP, and SMS tools; Braze and Twilio strongly preferred
Working knowledge of HTML and CSS for building email campaigns
Experience managing workflows, timelines, and approvals across creative and cross-functional teams, ideally with a project management tool such as Asana
Experience with social scheduling tools such as Hootsuite and Later preferred
Strong analytical skills, including Excel, with experience in reporting and data analysis; Tableau preferred
Experience managing vendors and budgets
Curious, hands-on approach to AI and automation, with willingness to learn new tools and change how work gets done
Excellent verbal and written communication skills, with the ability to work across teams in a fast-paced environment and balance competing priorities