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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Business Rates payments, ensuring compliance and accuracy while identifying savings opportunities. Proficient in stakeholder management and financial analysis, with a strong focus on client service delivery and continuous improvement.
Highest-signal resume keywords
Business Rates ManagementFinancial AnalysisStakeholder ManagementMicrosoft Excel ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business RatesProperty TaxFinance AdministrationPayments ProcessingBilling AccuracyReconciliationAudit-Ready Record MaintenanceClient ReportingGDPR ComplianceLocal Authority Billing Processes
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsProactive ApproachTime Management
Tools & Technologies
Financial SystemsMicrosoft Excel
Industry Keywords
UK Business RatesNNDR LegislationReliefsExemptionsLocal Authority Revenues Team
About the role
Key responsibilities & impact- Manage and process Business Rates payments on behalf of a diverse client portfolio
- Review rates bills, notices, and assessments to ensure accuracy and compliance
- Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities
- Proactively reduce client liabilities through detailed analysis and investigation
- Schedule and process payments in line with client requirements and statutory deadlines
- Reconcile payment accounts and maintain accurate, audit-ready records
- Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies
- Support the preparation of client reports and payment summaries
- Maintain documentation in accordance with GDPR and company policies
- Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies
- Take ownership of workload and contribute to revenue generation through identifying and delivering client savings
- Support continuous improvement initiatives across payment processes, systems, and controls
Requirements
What you’ll need- Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong communication and stakeholder management skills
- Proficiency in Microsoft Excel and other financial systems
- A proactive approach with accountability for outcomes and client service delivery
- Preferred but not essential: Experience within a Local Authority Revenues Team
- Preferred but not essential: Knowledge of UK Business Rates (NNDR) legislation and billing processes
- Preferred but not essential: Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment
- Preferred but not essential: Understanding of rating assessments, reliefs, exemptions, and local authority billing processes
- Preferred but not essential: Experience managing large property portfolios or payment programmes
Benefits
Comp & perks- Competitive Compensation and Benefits
- Business Connectivity Reimbursement (Phone/Internet)
- Gym Membership or Equipment Reimbursement
- LinkedIn Learning Subscription
- Flexible Work Environment
- Tuition Reimbursement After One Year of Service
- Accelerated Career Path
- Award-Winning Culture & Community Outreach