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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Product Management, including the ability to lead product roadmaps, manage user stories, and drive user adoption across global teams. Proficient in Agile methodologies and Salesforce governance frameworks, ensuring alignment with business needs and technical execution.
Highest-signal resume keywords
Salesforce Product ManagementUser Story CreationAgile MethodologiesSalesforce CertificationsProduct Roadmap Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Unlimited EditionData CloudUser StoriesProduct BacklogsProduct RoadmapsAgile ApproachesProject ManagementData IntegrityChange ManagementSalesforce Governance
Soft Skills
Verbal CommunicationWritten CommunicationProblem SolvingCollaborationCreative Resourcefulness
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
Salesforce Certifications
Industry Keywords
Salesforce Sales CloudGlobal EnvironmentContinuous ImprovementStakeholder EngagementUser Adoption
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead the vision and manage and execute the strategic product roadmap for the Firm’s global Salesforce Sales Cloud and integrated Salesforce solutions
- Represent Salesforce users and identify, create, document, and prioritize user stories in the product backlog
- Serve as the bridge between business stakeholders and technical teams
- Ensure Salesforce delivers measurable value across Ryan’s global organization
- Drive integrated team member and client experiences across the Salesforce ecosystem
- Partner with internal stakeholders to gather requirements and prioritize enhancements
- Lead a high-performing Salesforce product team and foster collaboration, innovation, and continuous improvement
- Work closely with the Salesforce Architecture team within IT
- Drive user adoption in collaboration with the training team
- Communicate and champion product benefits to executive management, practice leaders, and stakeholders
- Own and evolve the Salesforce product roadmap across global teams
- Lead successful delivery of enhancements with the Salesforce technical team
- Translate business needs into user stories, epics, and acceptance criteria
- Prioritize the backlog to meet tactical and strategic goals
- Collaborate with technical and functional delivery teams on backlog grooming and release planning
- Ensure data integrity and alignment with established systems of record
- Oversee change management, training requirements, and communication plans
- Oversee Salesforce change governance for compliance, scalability, and enterprise architecture alignment
- Stay current on Salesforce releases, features, and best practices
- Monitor platform performance, user feedback, and analytics for continuous improvement
- Supervise Salesforce product team members
- Travel independently approximately 10%
Requirements
What you’ll need- Bachelor’s and/or Master’s Degree in a related field
- 8-10 or more years of Product Management experience or equivalent combination of education and experience
- At least 5-7 years as a Salesforce Product Owner in a complex, global environment
- Experience with Salesforce Unlimited Edition, Data Cloud, or Agentforce preferred
- Thorough knowledge of Agile approaches (e.g., DAD, SAFe, Kanban) and Salesforce governance frameworks
- Expertise creating and maintaining User Stories, Product Backlogs and Product Roadmaps
- Ability to balance project delivery against limited resources using problem solving, project management and creative resourcefulness
- Ability to facilitate verbal and written communications across all levels of an organization
- Expert presence and comfort delivering and defending analyses and recommendations to management and stakeholders
- Ability to deal with ambiguity and intensity in a fast-paced environment driven by senior leadership requests and evolving needs
- Advanced skills in Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research
- Valid driver’s license required
- Salesforce certifications preferred
- Ability to lift, carry, push, or pull up to 30 lbs
- Independent travel requirement: 10%
Benefits
Comp & perks- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO) Benefits
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service