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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits administration and operations, particularly in India and the Philippines, with a strong focus on compliance, vendor management, and team leadership. Proven ability to enhance benefits processes and support global benefits projects while effectively communicating with stakeholders.
Highest-signal resume keywords
Benefits AdministrationTeam LeadershipVendor ManagementProject ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits OperationsTotal RewardsCompliance RequirementsClaims EscalationsAnalytical SkillsProblem-Solving SkillsEmployee CommunicationsProcess DocumentationAudit ControlsMulti-Country Benefits Experience
Soft Skills
Communication SkillsCoaching SkillsRelationship BuildingChange Management
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft AccessWorkdayCompensation Research Tools
Industry Keywords
Global Corporate EnvironmentAsia Pacific BenefitsGCC BenefitsInsured BenefitsBenefits Governance
About the role
Key responsibilities & impact- Lead benefits administration, operations, and governance across assigned countries, initially India and the Philippines
- Lead, coach, and support a small benefits team of approximately 2–3 team members
- Ensure benefits programs are administered accurately, consistently, and with a high level of care
- Build relationships with local leadership, People Group partners, brokers, vendors, and global benefits stakeholders
- Serve as the primary benefits lead and subject matter expert for assigned countries, especially India
- Manage benefits inquiries, escalations, issue resolution, renewals, vendor coordination, and employee-facing benefits support
- Support benefits communication, education, enrollment activity, and change management
- Lead benefits administration, renewal, and governance activities
- Improve benefits processes, controls, documentation, and consistency across geographies
- Partner on vendor management, renewals, benchmarking, cost analysis, mergers and acquisitions, due diligence, and integration activities
- Maintain benefit records, vendor files, renewal materials, process documentation, and audit controls
- Monitor vendor performance, team member feedback, utilization trends, and operational risks
- Support global benefits projects involving reporting, vendor follow-up, operational coordination, and cross-country execution
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience required
- At least 7–8 years of progressively responsible experience in benefits administration, benefits operations, total rewards, or a related discipline in a global or multi-country environment required
- Deep India benefits experience, including insured benefits, broker relationships, renewals, claims escalations, statutory benefits, compliance requirements, and employee communications
- Experience supporting benefits across multiple countries, particularly in Asia Pacific, the GCC, or a global corporate environment
- Prior experience managing or leading a small team required
- Experience working with global teams, regional stakeholders, local leadership, brokers, vendors, and corporate centers of excellence required
- Strong project management, stakeholder management, communication, analytical, and problem-solving skills required
- Advanced skills in Microsoft Word, Excel, Outlook, PowerPoint, Access, Internet navigation and research, compensation research tools, and Workday
- Ability to travel independently 30–40%
