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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Software Quality Assurance through manual and automated testing, ensuring compliance with standards and effective communication with stakeholders. Proficient in developing and executing test plans while maintaining thorough documentation and issue tracking.
Highest-signal resume keywords
Software Quality AssuranceManual And Automated TestingTest Plan DevelopmentJira Issue DocumentationSQL Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Quality AssuranceManual TestingAutomated TestingTest Plan DevelopmentSQLRegression TestingIssue Documentation
Soft Skills
Analytical SkillsOral CommunicationWritten CommunicationCustomer Service Skills
Tools & Technologies
JiraMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Quality StandardsComplianceTesting ActivitiesFeedback Loop
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Ensure the quality of software delivered by the IT Applications Team
- Use manual and automated testing to verify software functionality and compliance with Ryan standards
- Provide feedback to Business Analysts to clarify requirements
- Respond to client inquiries and requests from tax authorities
- Develop, execute, and maintain test plans
- Translate requirements into manual and automated test cases
- Execute test plans and provide feedback on results
- Work with Application developers to resolve issues and document bugs
- Use Jira to document issues and enhancements
- Maintain a testing schedule across multiple software applications
- Develop and maintain documentation for testing activities
- Ensure Ryan applications meet quality, compliance, standards, and requirements
- Alert the Product team to potential issues through a feedback loop
- Perform regression testing during application releases
- Perform other assigned duties
Requirements
What you’ll need- Bachelor’s degree in Information Systems is preferred or equivalent work experience
- Two to three years of hands-on administration experience with Software Quality Assurance and issue documentation
- Advanced knowledge of Microsoft® Word, Excel, and PowerPoint
- Strong analytical skills
- Strong oral and written communication skills
- Excellent customer service skills and attitude
- Experience with SQL is a plus
- Valid driver's license required
- Ability to work in a standard indoor working environment
- Ability to interact regularly with employees at all levels of the Firm and external vendors
- Independent travel requirement: less than 10%
Benefits
Comp & perks- Flexible Work Environment
- Generous Paid Time Off
- World-Class Benefits and Compensation
- Rapid Growth Opportunities
- Company Sponsored Two-Way Transportation
- Exponential Career Growth
