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RYZE

People Operations Manager

RYZE

. Define and evolve team processes, tools, and communication practices to drive consistency .

Posted 10/12/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR program design, benefits administration, and multi-state compliance, with a strong focus on employee lifecycle management and strategic HR initiatives. Proven ability to lead teams, influence stakeholders, and implement effective communication practices.

Highest-signal resume keywords
HR Program DesignBenefits AdministrationMulti-State ComplianceEmployee Lifecycle ManagementStrategic HR Initiatives

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Employment Law KnowledgeCompensation AdministrationLeave AdministrationData AnalyticsAnalytical Skills
Soft Skills
LeadershipCommunicationEmotional IntelligenceProblem-Solving
Tools & Technologies
HRISRipplingATSExcelPowerPoint
Certifications & Qualifications
SHRM-SCPSPHR
Industry Keywords
FMLACOBRAACAEmployee RelationsPerformance Reviews

About the role

Key responsibilities & impact
  • Define and evolve team processes, tools, and communication practices to drive consistency
  • Lead execution of company-wide programs, including performance reviews, merit communications, benefits education, and engagement surveys
  • Provide input into program design and refine policies and processes using field feedback
  • Collaborate with Payroll, Finance, Talent Acquisition, Legal, and IT on rollout and adoption
  • Oversee benefits administration and manage broker, carrier, and plan administrator relationships
  • Lead open enrollment end-to-end and support benefits program reviews and vendor assessments
  • Own leave of absence administration, including FMLA, state-mandated, parental, personal, and military leave
  • Manage multi-state compliance, payroll coordination, return-to-work, and accommodation planning
  • Own assigned HR service areas and respond to unemployment claim inquiries
  • Oversee compensation changes and support merit and bonus cycles end-to-end
  • Build compensation tools and manager guides; support pay equity analysis and maintenance of grade structures and salary bands
  • Partner with Finance on compensation budgeting, headcount cost modeling, and payroll reconciliation
  • Own employer state registrations, Powers of Attorney, state payroll tax, SUI, and workers’ compensation accounts
  • Respond to state agency notices and maintain audit-ready compliance records
  • Serve as an escalation point for employee relations issues, manager coaching, and conflict resolution
  • Partner with Legal and the Director of People Ops on ER investigations, documentation, and risk mitigation
  • Advise on federal, state, and local employment law compliance and consistent policy application
  • Translate People strategy into tactical actions related to workforce planning, retention, talent management, and career development
  • Identify patterns across business units and recommend solutions and process improvements
  • Serve as the key intake point for employee and manager questions, resolving moderate-complexity issues with People Generalists, global admin staff, and Senior People Partners

Requirements

What you’ll need
  • Bachelor’s degree in HR, Business Administration, or a related field (or equivalent combination of experience and education)
  • Master’s degree or HR certification (SHRM-SCP, SPHR) preferred
  • 7+ years of progressive HR experience, including leading a People Partner or People Generalist team in a fast-paced, high-growth environment
  • Proven track record of designing and implementing strategic HR initiatives
  • Strong knowledge of employment laws, regulations, and best practices, including multi-state compliance, leave laws, COBRA, and ACA
  • Experience with benefits, leave, and compensation administration, including merit and bonus cycles
  • Deep understanding of the employee lifecycle, manager coaching, and HR best practices
  • Exceptional leadership, communication, and EQ, with the ability to influence at all levels and deliver feedback with clarity
  • Strong analytical and problem-solving skills
  • Advanced Excel and PowerPoint
  • Hands-on experience with HRIS (Rippling preferred), ATS, and data analytics
  • Ability to quickly learn new systems and act as an SME for key systems and processes

Benefits

Comp & perks
  • Competitive compensation aligned with experience and market benchmarks
  • Comprehensive benefits package
  • Paid time off and company-observed holidays
  • Opportunities for professional growth and development
  • Collaborative, inclusive, and supportive work environment
  • Access to tools, resources, and training to support success in the role